- Poor Customer Service Open
I have a couple of incidents back to back with Air Asia.
#* We had to postpone our date of travel from Kochin to Singapore from Nov **nd to Nov **rd. As we have booked via *rd part AVA chatbot was not able to recognise our booking to facilitate the reschedule request : Loss **k
#* We booked * tickets again for **rd Nov **** post which we received a mail & SMS from Air Asia that our first flight is rescheduled which will cause us to miss the *nd flight. I tried reaching Air Asia customer service but no luck. Again AVA chatbot was not able to process our REFUND request. Later we decided to proceed with a different airlines as Air Asia is so unreliable: Loss **k
Note: we even tried reading Airport to consult with Air Asia support and was mentioned by point of contacts that their team will support domestic only and no support for international flights.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
"I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied."
I have booked flights for Bangkok on dated ** May to ** may ** through Air Asia app, but unfortunately app wrong flight Booked as ** Aug instead of ** may. When I contact to air Asia customer service but same is unavailable only chat bot avail...
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Air Asia - Delay flight Closed
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