File a Complaint against Air Asia
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Air Asia
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How to resolve Air Asia complaints online
If you want to complain about a problem that relates to Air Asia, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Air Asia?
If you are not satisfied with Air Asia, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Air Asia and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Air Asia
But before filing a complaint, you should
a. Contact the customer support of Air Asia first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Air Asia
Find the contact details of Air Asia to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
Let your voice be heard. Start social campaign against Air Asia to get their attention on your complaint
Business Network
Use Voxya to connect to the right person in Air Asia to resolve your issue quickly. Hundreds of companies are already registered at our platform and actively resolving customer issues.
Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Air Asia - Damaged trolley Open
As we traveld from banglore to goa and found our trolley completely broken and the wheels got part from my trolley Worst service of handling passangers belongins need to resolve this and take the action legally...
Aug 04, 2023 by Thowfiya mehatab
Air Asia - No response for the money Closed
Why my money didn't come back...there were * shit guy for them i am not getting my ****...is it a joke Ashish and bimal they took our **** money extra . I need my money back...
Jun 18, 2023 by Aishwarya paul
Air Asia - Intentional mishandling of baggage Closed
Staff of air asia has repeated been ignoring direct request to secure bagages and close the overhead luggage compartments. As a result some of the bags fell down and we're damaged. When I questioned them regarding the same they claimed I was be...
May 28, 2023 by Christoffer Daniel
Air Asia - No refund and was ot able to board on flight Closed
Because of *hour delay by gofirst flight i was not able to board on air asia. I was there at gate, * minutes before the flight take off, even i have informed at the baggage check in of air asia to contact the flight and provide some help fro...
Apr 18, 2023 by Linat M biju
Air Asia - Cannot redeem travel voucher Open
I was credited with a travel voucher when my flight was cancelled due to covid. Through the voucher, I am allowed to book for all d* flights. Now, I am not able to redeem voucher...
Apr 01, 2023 by Ayisha Riswana
Air Asia - Website glitch got charged and flight got delayed Closed
While trying to book a flight for Feb ** ****, the website booked it for Mar ** ****. And then they wouldn't listen and I was charged **** to book another flight, though it was flexi. And agaij they delay the flight by an hour without any reaso...
Feb 26, 2023 by Satyabrata Dash
Air Asia - Flight 549 delayed from Ranchi for 3 hours Neither water nor meal provided to passengers Closed
Flight I* *** delayed from Ranchi for * hours today on **st Jan'****.Neither water nor meal provided to passengers despite informing Team Air Asia. Secondly ,i have a connecting flight from T*,Delhi today by Indigo,*E ****.Can it be arranged ...
Jan 31, 2023 by Vijay Prakash
Air Asia - Flight delay by Open
I travelled from Lucknow to Kolkata on **-**-** by I**** and the flight got delayed by * hours. We were standing at Lucknow airport runway for * hours. There was no compensation given to me for this. I had a scheduled appointment because of whi...
Dec 19, 2022 by Shivani Sharma
Air Asia - Flight delayed by one hour Open
Flight is delayed by one hour. Airline saying weather issues. But other flights are taking off....
Dec 15, 2022 by Aiswarya Thomas
Air Asia - Poor Customer Service Open
I have a couple of incidents back to back with Air Asia. #* We had to postpone our date of travel from Kochin to Singapore from Nov **nd to Nov **rd. As we have booked via *rd part AVA chatbot was not able to recognise our booking to facilitat...
Nov 23, 2022 by Anishjenit Sugantharajan
Air Asia - No Customer Service available Closed
I have booked a return ticket from Chennai (MAA) to Singapore. I booked Chennai-KL-Sin and Sin-KL-Chennai, I actually wanted to book Chennai-KL and Sing-KL-Chennai. I wanted to check with your customer service if there is some option to c...
Nov 09, 2022 by VIJAYSARATHY PARTHASARATHY
Air Asia - Boarding before Time Open
We had a connection flight from Jaipur to Cochin via Delhi on **th October ****. We arrived at Delhi airport at **:** pm and we were waiting for the night flight till *:** am. The gate number was not mentioned in the ticket and at the last mome...
Nov 04, 2022 by Ummu Habeeba K
Air Asia - Luggage not delivered Open
We travelled from singapore to hyderabad on *nd oct.Our luggage went missing and were told the crew did not tag the luggage and hence was stopped in kaulalumpur. Unfortunately we have our house and car keys in the suitcase and the team here...
Oct 03, 2022 by Harika Raghu
Air Asia - We have Booked the flight but booking was not confirmed Closed
We have booked the flight and the money was also deducted but we receive an e-mail that booking was not confirmed.when can I get refund of booking....
Jul 15, 2022 by Anurodh
Air Asia - No refund for a flight that was booked on April 2020 Open
Booked my ticket with Air asia on Dec **** for Bangalore to Bangkok, flight was cancelled due to pandemic. But till date Air Asia hasnt issued a refund. Its been more than * years...
Apr 15, 2022 by Imran Khan Mohamed Stalin
Air Asia - AirAsia cancelled my booking and now not giving me full refund Closed
I am seriously dissapointed this time from airasia's service. My flight got cancelled still i am not getting my full refund. They are claiming my flight was rescheduled, without my concern how can that happen i didn't receive any call or email ...
Apr 02, 2022 by Fz
Air Asia - Refund issue due to double payment Closed
I paid for a domestic flight via Google Pay which was successful and thus resulting in money being debited from my account. but it was reflecting as failed transaction on the booking counter system. I had to make another payment via my credit c...
Dec 19, 2021 by Vivek S
I am a travel agent who booked a ticket for my client. As after booking ticket I tried to generate boarding pass which due to the problem in the website I was unable to do so. Lastly I called to their groupdesk team and they also tried many tim...
Oct 09, 2021 by Kalyan Banerjee
Air Asia - Refund not done yet Closed
Hi , I HAVE BOOKED TICKET WITH AIRASIA IN THE MONTH OF FEB- ****. AFTER WHICH DUE TO PANDEMIC FLIGHTS WERE NOT FUNCTIONAL .AFTER THAT I TRIED TO USE THE CREDIT SHELL FOR BOOKING OTHER TICKET SAGAIN THEY CANCELLED THOSE FLIGHTS . NOW FROM jAN *...
Jul 30, 2021 by anjali tomar
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Questions about Air Asia
Ask questions about Air Asia and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Air Asia?
What is Air Asia office address?
AIX Connect Private Limited
Vatika One On One, Block IV,
Sector 16, Gurugram -120 007
Haryana, India
What is Air Asia customer care email?
Where to find Air Asia discount coupons?
Who is the Owner / CEO of Air Asia?
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