Vodafone
- Plan upgraded without coustomer consent and wrong billing issue Open
Rohit singh filed this complaint against Vodafone on Jun 02, 2020
Plan upgraded *** to *** without mine consent and wrong billing issue
Moreover, since the issue was timely raised (*nd Apr) I need to understand why should i be paying for delays being calculated under pro-rate basis(**th Apr).
I have not received any clarification as how my plan changed in the first place.
There are contradictory statement from VIL side on How plan change was executed.
I have tried reaching to VIL higher management too but to no avail.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Vodafone
Resolved
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