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Vodafone - Roaming Package Service Not Recieved

Pratham Padav filed complaint against Vodafone on Mar 24, 2024

I bought an international roaming pack from Vodafone at the cost of Rs. *** on March ** ****. (Transaction ID: ONR****************)
This was bought specifically for my travel to Thailand. When I landed in Thailand, I didn't receive any network from Vodafone & as a result I had to buy a local sim there. They are refusing to give a refund even though the service for which I paid was never provided.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Vodafone

267

Total Complaints

155

Total Resolved

58.05%

Consumer Satisfaction

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