- Pizza not delivered Open
I have ordered pizza yesterday at 7.55 pm. Till now I have not got my pizza. When called customer care they said we will arrange the callback. I got the call from the store saying that due to rain its got delay. I got 2 times messages stating that "Dear Customer, your piping hot pizzas are on their way get ready to drool! Pizza Hut"
1st message at 8.15 pm and 2nd message at 10 pm. Again I called back the store and asked for a refund. He said within 48 hours you will get the money. I have not received any email from this company. Again today morning I called up customer care this issues they are saying we arrange to call back from the store. Till now i.e 10.30 pm I have not got called. Again I called them they said it will take 4 to 5 days for a refund. My point is when they say it 4 to 5 for refund why these people have not sent me a message or an email to me. When they can send the invoice infraction of seconds.
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