- Payment received but order not delivered by Razorpay Open
Posted on: Jan 11, 2019
Complaint filed against: Razorpay
We ordered 2 sarees from Razorpay, and paid Rs 798/- against our order ID: 92505 on 1Jan 2019. We did not got delivery of items. I tried several time to call them but every time the IVRS says "we are getting high volume of call this moment" . Then I sent many email to the company and sent the evidence of my order payment but the are not responding. I raised a complaint (Ticket # 334756) but still no action is taken.
Resolution Demanded: Get refund or credit for your purchase
Complaint filed by: Neeraj Negi