Amazon .in
- Paid Order On Amazon Not Fulfilled Despite Complaints Closed
Shahid Hossain filed this complaint against Amazon .in on Nov 30, 2019
I ordered a phone on Amazon since I am their "Prime" subscriber and they showed "*-day delivery" on the product.
My previous phone stopped working in the night, thus an online order and not retail. And I had to order a new one urgently since I did not have a spare phone.
Now, the delivery guy who supposed to deliver this did not contact me once and cancelled the order by updating the system saying the order was refused at the address.
I contacted the customer service and they sent a replacement and the delivery guy canceled it again.
Now, due to this delivery guy, I am without a phone in an age where Everything requires an OTP that is sent to a registered number on that account. I am unable to use my bank services, make food delivery or communicate with anyone at all.
I had to get another phone later on since these days a phone is a need and not a luxury.
I contacted the customer service again on this phone and they are saying they cannot file for another replacement. Need help on this, I have not received my refund either.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Amazon .in
Resolved
Frustrated? File a Complaint
Kurlon Mattress
"Thank you Voxya Team for the quick action on my complaint. Due to the legal notice, Kurlon has replaced the mattress with a new one. Hope this will be of a better quality!"
Swati Bandana
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