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Zomato Media Pvt Ltd

 - Packet not delivered and cancellation charges levied Open

Utkarsh filed this complaint against Zomato Media Pvt Ltd on May 07, 2019

I ordered from Pakwaan restaurant in Hyderabad, waiting for the order. I didn't receive the order when I called the delivery executive. He said that he cancelled the order because of inability to reach out and without calling informing cancelled my order and returned back. Now cancellation charges are levied for the next order which I never cancelled.
Even after explaining I didn't expect pathetic service by customer care its like cheating and exploiting customers.

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Zomato Media Pvt Ltd

5 Total Complaints
1 Total
Resolved
20.00% Consumer Satisfaction

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Related Complaints

Zomato Media Pvt Ltd - Stale food delivered Closed

I have ordered a mix of Hakka noodles and received a stale order when I informed the customer support they told that they will solve the matter as soon as possible. But till now they have not solved the matter and are refusing to arrange a repl...

Feb 27, 2019 by Varun

Zomato Media Pvt Ltd - No response from support team Open

The number of events Zomato support was beyond inadequate: * The duration in which these occurrences happened: * months. Cause: No response/ very late response from the Zomato support team. Zomato has more than elaborated on the fact that t...

May 18, 2019 by Aadya Saxena

Zomato Media Pvt Ltd - Order cancelled by the restaurant and refund not given Open

I am not getting refund also so that I can order back. This is also my wasting of time and opportunity of ordering from restaurants which are being close as time passes. Because of your irresponsible management, I am not able to order my food. ...

Apr 19, 2019 by Aasif

Zomato Media Pvt Ltd - Order rejected Open

Order rejected and refund not initiated....

Feb 19, 2019 by AKASH KAKKAR

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