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Zomato Media Pvt Ltd - Order cancelled by the restaurant and refund not given

Aasif filed complaint against Zomato Media Pvt Ltd on Apr 19, 2019

I am not getting refund also so that I can order back. This is also my wasting of time and opportunity of ordering from restaurants which are being close as time passes. Because of your irresponsible management, I am not able to order my food. This is what Zomato works for!! Is this the service provided to the customer ?
This is to inform you that my last order has not been delivered up till now and it is cancelled (information received by the delivery boy) still I am not getting my money back and also I want to claim for damages for wasting my time. I had done an instant * complain message and no reply to the customer.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Zomato Media Pvt Ltd

5

Total Complaints

1

Total Resolved

20.00%

Consumer Satisfaction

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I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

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My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

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