- Package not delivered Open
DTDC Andheri East Tracking No. M********. I booked a parcel for the Pataudi (Haryana) on April **, ****, with DTDC. I specifically confirmed with the booking office that makes sure this address is serviceable and he ensured me that there would be no issue. After that on **th April, status updated as parcel out for delivery and later updated as could not deliver due to door lock/office closed. Next day against out for delivery and further updated as "Address Incomplete or Wrong Circle". How they can mention door is closed in status when they even not able to find the address since they updated on **th April that address is incomplete. Mobile number of both sender and receiver are there on the parcel but nobody is contacted by the delivery boy/delivery partner. Neither DTDC delivered mine parcel nor returned mine parcel till date. However, the status shows that they received back at their Mumbai Office on **st April ****. This is simply harassing customer and wasting their time, money and efforts. Nobody from DTDC tried to even contact either me or receiver. Please help me in this matter and take strict action.
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Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
"I tweeted about the issue before but I did not get any reply, until Voxya tweeted & tagged HappyEasyGo. I received the refund today after a long time. Thank you!"
I had booked my parcel on*th May **** bearing the tracking number K******** and was supposed to be delivered to Dumka, Jharkhand but the item has not yet been delivered. Whereas the site update is displaying successfully delivered at Ranchi on ...
May 22, 2021 by Debasish Mishra
I have not received my shipment. It's roaming in multiple branches within the city. Customer care numbers are not working. Did not get proper response....
Jan 18, 2021 by Pavan Kumar
My Parcel is missing Status shows its Successfully Delivered... but we are not received yet... Please take high priority on this... its very urgent for us... consignment number C******** receiver's address, G LAXMIREDDY H. ...
Dec 15, 2020 by SUNDAR R
i bought the product from onlyssd.com. order id - (*****) Shipping via DTDC Tracking id - (M********), delivery Date October **. delay in delivery and wrong tracking update....
Oct 12, 2020 by Bhaswar Mandal
My courier is in goregaon branch and they are not delivering as their goregaon branch is close. I have never experience worst service that this. CONSIGNMENT NUMBER #D********...
May 27, 2020 by SOURABH