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ECOM EXPRESS AND FLIPKART - Package not delivered

Md Shakil Akhtar filed complaint against ECOM EXPRESS AND FLIPKART on Oct 12, 2022

I ordered one item on *nd of October'** from flipkart and that item was hand over to Ecom Express courier Service to deliver. I then got a sms on *th Oct,**** that the product is out for delivery. No one came to deliver and not a single call I received from any delivery executive. And then at the end of the day I got a sms that my order was not able to deliver because of non locatable of address. Same repeated on *th, Oct **** and then again on **th Oct'****. They are harassing people like this. Even I mailed to customer service mail ID but not got a single response.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

ECOM EXPRESS AND FLIPKART

4

Total Complaints

1

Total Resolved

25.00%

Consumer Satisfaction

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- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

- Abhijit Dhote

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

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