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Shadowfax Delivery - Package not delivered

Isha keserwani filed complaint against Shadowfax Delivery on Jul 30, 2022

I ordered tops and there were lying in the hub for * days after reaching my city. then status suddenly changed to delivered. I didn’t receive any call or text. I contacted their customer care as well (mail and phone number). It stated that they’ll call back within ** hours but there was no help. my order was prepared and the status is delivered with no response from the delivery partner. terrible experience.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Shadowfax Delivery

44

Total Complaints

32

Total Resolved

72.73%

Consumer Satisfaction

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