Myntra
- Package not delivered Closed
Mrittika Chakraborty filed this complaint against Myntra on Dec 25, 2020
Myntra app shows my package delivered even though I did not recieve it and had cancelled it before.
I had ordered H&M women pink and purple jersey crpe dress from Myntra on **nd December ****. I tried cancelling the product from **rd December (before it got shipped). I contacted help center numerous times but they said I could cancel directly by refusing product to the delivery boy. I tried cancelling every way possible, even through on the app the product was showing cancelled. Then on **th December I refused delivery and got a mail that said undelivered, again I contacted call center to cancel the order but this time they started talking about some IVR call that I was supposed to get in ** hours. Needless to say I did not recieve any such call. So again the product status started showing out for delivery on **th but this time suddenly it shows delivered even though I did not get anything. Despite me telling the delivery man to cancel. THEY JUST DID NOT GIVE ME THE PACKAGE SO I CAN'T RETURN IT.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Myntra
Resolved
Frustrated? File a Complaint
Byjus
"I am very much satisfied, since my complaint was resolved within a week. I got refund smoothly. My sincerest thanks to the entire Voxya team. It is really effective and quick."
SUNDARAPANDIAN M
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