Royaloak - Package delivered in broken condition, not rectified for 2 months
DR NISARGA filed complaint against Royaloak on Feb 9, 2019
I am Dr Nisarga, a senior consultant cardiac surgeon from Hyderabad. I ordered a book shelf from Royaloak, Bangalore on **/**/**. Ref No is ROY*******.
The product delivered in a damaged condition(glass was broken). I had called royal oak before shipment, to be careful about glass, because previous shipment also had glass broken. The broken glass witnessed by the company carpenters, promised to replace themselves. Now it is almost two months, still matter is not resolved and product is lying on the floor of our house. I made repeated calls and e mail complaints till now, without proper reply or communication from them.
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