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Oyorooms

 - Oyo is a fraud Worst customer service Open

Pranjal Garg filed this complaint against Oyorooms on Oct 08, 2020

I had booked a room with AC in a hotel via Oyo rooms. ID: DIPY**** They asked to pay via Google I paid. Having proper ID still they booked at * km far and it's * am. When I reached the hotel manager denied to give room as it's not AC. Because, he already booked AC rooms How could be it possible?? I asked it's my booking but no. Immediately I called to Oyo then they started playing transfering calls I called them again and again. I am so much tried and also mentally exhausted worst behaviour. Also, asked for refund immediately because I don't have money. They said will in the morning and because of that I have to stay whole night on the bus stand. This is the worst. They are just as they hold of ** minutes they not answer. This is the worst behaviour of any company. I believe and they cheated. Still I called them now they are not receiving my call and it automatically got cancelled. Great job!! I want money back as well as a compensation of Rs **,***. As it is highly awful from a reputed company I had mentally exhausted totally. And the manager had no sense of taking. Even they didn't reply on what's app and there easy chat option. Thank you Oyo you did a great service to customers.

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Resolution Demanded:
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Oyorooms

3 Total Complaints
1 Total
Resolved
33.33% Consumer Satisfaction

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"Unbelievably fast and prompt result! I got my refund sooner than I expected. Thank you guys."

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Related Complaints

Oyorooms - Refund not received Closed

Very bad experience from OYO I booked room at Khodal dham Kailas hotel at date */**/**. at that day local festival is there. book hotel by prepaid mode for easy check in. but on booking day at **:** PM hotel owner call me and say dont come at...

Nov 23, 2019 by Kiran Prajapati

Oyorooms - Paid twice for single room once with gpay upi and then had to pay again in hotel as it was showing n Open

I had paid twice. *st time *** with gpay UPI app in Oyo app My money got debited from the bank but was not updated in the Oyo app. so I had to pay twice in the hotel. *** So I called the Oyo customer service but my issue was not solved. ...

Jul 01, 2022 by Omesh Singh

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