Flipkart
- Orders not delivered even after 80 days Closed
Sai Charan Gonuguntla filed this complaint against Flipkart on Jun 10, 2020
I have purchased two mobiles in Flipkart on **st and **nd of March,**** by making prior payment. Its been ** days sine I have ordered and the products were shipped from Kolkata to Bangalore and reached Bangalore on May **,****. However, there was no movement of said products since past ** days. They are explaining that my nearest Hub was not operational which is false as I have visited Hub personally and it is open and fully operational. Moreover, Amazon is delivering the products to my location(Anantapur) within * to * days. Since, last week Flipkart Customer care executives are calling me and asking me to cancel the order inspite of me telling again and again that I Won't cancel the order. The prices of both mobiles were increased by Rs. **** to **** each. Hence, they are delaying the delivery and are irritating me over phone calls to cancel the orders. I have visited Bangalore thrice during last * month and requested them to provide Flipkart Mother Hub Bangalore address so that I can visit and requested then to give me physical delivery of the same for which they denied . I have also asked them to change my shipping address in Bangalore to which they can conveniently deliver but they have rejected that option too. I have serious concerns on their intentions to fulfill delivery of my orders.
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Resolution Demanded:
Apology letter from company
Replace / Fix problem
Flipkart
Resolved
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