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Myflower app - Order not delivered

Soniya Jain filed complaint against Myflower app on May 15, 2021

I have placed an order with them for a bunch of white flowers and half pound red velvet cake on the **th of May,****
Which was to be delivered on **th May, **** for my friends birthday.
I mailed them on the delivery day since the number provided to them was always busy, they replied to the email, saying they’re processing my order and will be delivered by evening. I have not received any calls or message from their end in regard of the order. The status of the order is still showing out for delivery. They haven’t responded to any of my mails after that.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Myflower app

44

Total Complaints

29

Total Resolved

65.91%

Consumer Satisfaction

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