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Closet hues - Order Not Delivered on Promised Date and Lack of Communication

Chitrakshi Prajapat filed complaint against Closet hues on May 28, 2024

I had a terrible experience with this clothing brand. I ordered items online, needing them before May **th for a vacation. They promised delivery by then but repeatedly delayed shipping. When I asked on May **th if my order had shipped, they lied, claiming it had, and promised a tracking number soon. On May **rd, they finally sent a tracking number, revealing they had only just shipped it that day. They then stopped replying to my messages. The clothes are now useless to me as they didn’t arrive in time. I demand a full refund due to their dishonesty and lack of communication.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Closet hues

25

Total Complaints

15

Total Resolved

60.00%

Consumer Satisfaction

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