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Closet hues - Order canceled by company and no refund

Raina Mehta filed complaint against Closet hues on Nov 15, 2021

I placed an order for a co-ords set on *nd November , ****. I paid for it via net banking and received a confirmation on The closet hues website of my order.
On the **th of November , I called a helpline number (that I found on Google) and was informed that my order is canceled and that in order to get refunded , I’d have to provide them with my gpay pin (synonyms to credit card cvv)

When I refused , the person initially hung up on me. When I called back , he said he wouldn’t refund and would not transfer the call to a supervisor. He threatened me verbally. I’ve emailed the company and also messaged them on Instagram.
The company is a sham

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Closet hues

25

Total Complaints

15

Total Resolved

60.00%

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