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Spinny Company - Old Car Automobile Alot of Issues Faced after purchase of car and present also facing same issues

Hareesh Kumar filed complaint against Spinny Company on Jun 16, 2024

Respected Sir,

My name is Kurapati Hareesh Kumar. I purchased the vehicle Swift Dzire VDi with amount of ***,***/- on May ** **** at *:** PM at Spinny Company Uppal.

After my purchase I found major problem was Fuel tank is nil might be * or * Kms diesel, due to this car got stop at night at **:** PM in huge traffic while raining. I got down the car and pushed the car along with my driver. The car fuel tank is empty and poured ** litres for amount of **** Rupees. Note: While Delivery the compliment should be * to ** litres of diesel when the car handover to customer.

Second incident was tyres which was different front and back. The * front tyres got blast due to replace of * different companies allocates to my car. front * tyres are Goodyear and * back tyres are Apollo and stepin is ceat. Due to this blast of tyres I replaced with * new bridge stone tyres with *****/- rupees which giving me a lot of pains and expensive.

Third Incident is Front glass which is duplicate because when we drive at night hours the opposite vehicle light is reflected as * lights and it is blur to identify the opposite vehicle and eyes getting strained.

Fourth incident is body is getting vibration and yesterday at **th June **** at **:** pm while running car I found headache and went to mechanic and he replaced right montage which costed me ****/- and need to replace another * montage right side of battery and bottom body for engine which cost me another ****/- rupees and overall it's is ****/- approximately.

Fifth Incident is Clutch plates which is very hard in driving and I found painful while pressing it with left leg. I got painful and visited physiotherapy. Later again I visited mechanic, he told me amount *****/- replacement and repair.

Sixth Incident is After taking the vehicle after * days I spoke to one executive whose name is Vishnu work as Executive +************ he told now we can't replace the vehicle. Shiva who handover car without investigation infront of me +** ***** *****.

Seventh Incident is Without investigation infront of customer the vehicle was handover. After * week I called them but their response is irrelevant.

Cosmetic changes - Seat Covers, Sound Speakers, Android Screen, Horn, Back Camera with amount of *****/-

Before the repairs the vehicle cost is ***,***/-
After repairs: Due to blast tyres - *****/-
Montage - ****/-
* Ltr Fuel while delivery - ****
Insurance is ****/-

The total amount is ****** which should be refunded to customer due to customer dissatisfied.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Spinny Company

7

Total Complaints

3

Total Resolved

42.86%

Consumer Satisfaction

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