Tata Docomo
- Official Numbers Barred for wrong reasons Open
ANKUR VERMA filed this complaint against Tata Docomo on Jun 21, 2018
I, have been using Tata Docomo connections for approximately * years at our institute for commercial calling purposes. The two numbers being ********** and **********.
We have been paying all the bills regularly, the plan being ***/- unlimited calling local/STD.
This month the bill that was generated for both the numbers was ****/- and ****/- despite of us recently paying the bill and the number was barred without any intimation. Now when we call the customer care they say that the bill is not yet generated and on being asked that how then you have barred the number, they say you’ve crossed the credit limit. The on asking why the bill is so huge they say you must have made an international call, we said is the isd calling opened on the number, they say No it is not.. The how is it possible to make an international call?????We have even paid the amount of ****/- still the calling services of the number ********** has not yet been resumed because of which we are suffering a huge loss on the business front.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Tata Docomo
Resolved
Frustrated? File a Complaint
PayTM
"Thanks Voxya team, because of your support I was able to reach concern persons to resolve my disputed case with multiple stakeholders."
Kushal Prahladbhai Prajapati
Related Complaints
Tata Docomo - Over charging of postpaid bill tata docomo Closed
My bill has been overcharged before deactivation .They say the mail has been sent late however i had taken dis up with the customer care of tat docomo to barr my services.they assured me that the services has been barred and i switched to oth...
Sep 25, 2018 by Chander chambial
Tata Docomo - SIM card inactive Closed
My mobile number (**********, now Rest of Maharashtra) for nearly ** years was ported out to Tata Docomo in the last * years. This number is linked to Aadhar, LPG, PAN, banks and many other important websites. However, this number is inactive s...
Jul 27, 2018 by Kiran Narasinha Mahale
Tata Docomo - Illegally money deducted Closed
RS **.** is illegally deducted from my balance without of my any request of activation value added services...
Jun 28, 2018 by Bhushan baseriya
Tata Docomo - Auto Balance Deductions Closed
Every month Tata docomo activating the services itself and they deduct amount from my balance. When I try to contact with Customer care executives they are responding properly. Every time whenever I called they answered with excuses. Some tim...
Nov 14, 2017 by Ashish Chilke
Tata Docomo - Tatadocomo deducted unnecessarily Closed
My Tata docomo number is **********. I am having mobile internet data. still they have deducted from main balance. now they are saying that you send message saying "STOP". They are not saying reason why they have activated that setting. ** rup...
Oct 07, 2017 by Thirupathi Salveru