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Tata Docomo - Auto Balance Deductions

Ashish Chilke filed complaint against Tata Docomo on Nov 14, 2017

Every month Tata docomo activating the services itself and they deduct amount from my balance.
When I try to contact with Customer care executives they are responding properly. Every time whenever I called they answered with excuses. Some time executive says I am activated it from internet when I ask for details they talk with very rudely or cut the call without any answers.
Its very frustrating to deduct the balance and executives misbehaviour.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Tata Docomo

17

Total Complaints

8

Total Resolved

47.06%

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