Travelgenio
- Not refunding the cancelled flight tickets Open
Juhi Shrivastava filed this complaint against Travelgenio on May 05, 2019
I have been contacting Travelgenio regarding the refund of my Jet Airways cancelled flight (booking code TNCC** and TWE*VN) from Dublin to New Delhi. The staff is extremely rude and unhelpful particularly Fedricca (if that's her name). They asked me to contact Jet Airways and Jet Airways has already processed the refund according to the mail attached and Travelgenio is obliged to pay the full return.
This is causing so much inconvenience and frustration. Quick resolution is needed.
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2 Supporters
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Travelgenio
Resolved
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