Travelgenio - Not refunding the cancelled flight tickets
Juhi Shrivastava filed complaint against Travelgenio on May 5, 2019
I have been contacting Travelgenio regarding the refund of my Jet Airways cancelled flight (booking code TNCC** and TWE*VN) from Dublin to New Delhi. The staff is extremely rude and unhelpful particularly Fedricca (if that's her name). They asked me to contact Jet Airways and Jet Airways has already processed the refund according to the mail attached and Travelgenio is obliged to pay the full return.
This is causing so much inconvenience and frustration. Quick resolution is needed.
Thousands of customers like you have trusted Voxya to resolve their issues
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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