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Hathway Broadband Internet,bangalore - Not refunding my prepaid connection due to non availability of service in the area

Ronak Somani filed complaint against Hathway Broadband Internet,bangalore on Feb 8, 2019

My account no is **********, i have shifted to a new location and tried to shift my hathway connection from old location to new. i was been told my hathway that they dont have connectivity in that area (new location is within * km radius). so i asked for a refund and surprisingly they said they cannot refund me my money back. Now i am stuck , on one hand hathway cannot refund me and on the other i cant use my existing connection.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Hathway Broadband Internet,bangalore

14

Total Complaints

9

Total Resolved

64.29%

Consumer Satisfaction

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