Zee5
- Not refunding double payment taken for Annual Membership Closed
Adwait Gaitonde filed this complaint against Zee5 on Mar 30, 2023
I Paid Annual Renewal fees of ***/- on **th March, **** via Netbanking.
Even after that on **nd March due to auto-renewal enabled ***/- got deducted from my credit card.
When Zee* customer support was contacted with all the proofs sent to them, they say they can't refund ***/- as that was due to auto debit enabled. I then sent another mail to refund me in that case ***/- which was manually paid via Netbanking.
They are completely ignoring the same and not refunding the said amount.
In short for one year subscription Zee* charged me double the amount and now not refunding one of that.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Zee5
Resolved
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