How to file a complaint against Zee5?
- Go to "File a Complaint" page
- Choose Zee5 and write your complaint in detail
- Enter your personal information to create an account
- Get refund / replacement / damages from Zee5
Zee5
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Helping you with Zee5 complaints
If you want to complain about a problem that relates to Zee5, you have reached the right place. Find your rights, raise your complaint and reach the right person to get it sorted.
If you have an issue with the Zee5 services, you could be entitled to a refund.
Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Zee5?
If you are not satisfied with Zee5, file a complaint now:
1. Go to "File a Complaint" page
2. Choose Zee5 and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Zee5
But before filing a complaint, you should
a. Contact the customer support of Zee5 first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Zee5
Find the contact details of Zee5 to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
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Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Zee5 - Premium 1 year Subscription expired the very next day Open
On **th July I subscribed for *** but the very next day I opted for premium subscription to watch the premium contents hence the company upgraded my subscription and showed premium subscription as activated in the details. But I was unable to ...
Jul 27, 2021 by Sadhana Jha
Zee5 - Deduced money unnecessarily Open
In May ** I had subscribe then annual premium pack. Then why always deducted rupees ** unnecessarily in every month till now. I really don't understand what is going on. Please solve the problem and return all the monthly pack money back which ...
Jul 27, 2021 by Tapaswini Mohanty
Zee5 - After annual subscription payment not able to view episodes Open
We have paid annual subscription to Zee * but still I am not able to see any episodes after that. Please refund my money. ...
Jul 26, 2021 by Vasudha Arora
Inspite of my subscription being ACTIVE, i cannot log in. i am being asked to buy a new subscription. Have made at least ** complaints, but no resolution provided , A standard response that the issue is being looked into , is repeated ad naus...
Jul 25, 2021 by vikas bahl
Zee5 - Inability to see premium content of on my sony smart tv Open
I had purchased one year Rs *** premium prescription of zee* on **July****,a although I had normal subscription of zee* being Times Prime member.Inspite of buying premium subscription I am not able to see zee* premium content on my Sony smart t...
Jul 24, 2021 by Vinayak Wankhede,Col
Zee5 - Auto renewal cancelled but still money is deducting from my account Closed
I have cancelled my auto renewal subscription *-* months ago but still Rs ** is deducting every month from my credit card account. Also this subscription is not showing in my Zee * Account. Please help in my refund and to stop this auto renewal...
Jul 24, 2021 by Nicky Mittal
Zee5 - Deduction of amount for unsubscribed application Open
I have unsubscribed from Zee* still every month Rs*** gets deducted from my account. Please assist in resolving this issue....
Jul 23, 2021 by Nikita Narang
Zee5 - Subscription not active Open
Purchased Subscribion for *** rupees, but the subscription is not active, need the refund. ...
Jul 23, 2021 by Merlyn benzie
in the zee * app I have been cancelling the subscription since * months ... every time after canceling "auto renewal" it shows the date that " your subscription will end on ..with the date mentioned "" but on the contrary it charges when the da...
Jul 19, 2021 by Arpit Kumar Barik
Zee5 - No option to unsubscribe from Open
I subscribed for zee*-airtel thanks complimentary offer on **march**** (Rs**) with no auto renewal. It auto renewed itself the next month, I called airtel but they said the tie-up between zee* & airtel is now over and we cannot help you unsubsc...
Jul 18, 2021 by Akshay Kamble
Zee5 - Premium subscription 499 not working Open
Annual premium Subscription (Rs.***/- )was activated on my iPad Air on May **th, **** purchased through iTunes. Am unable to see my subscription details today in my primary (iPhone) and secondary device (Samsung phone)....
Jul 18, 2021 by Pavithra Satheesh
Zee5 - Subscription not working Open
Purchased subscription on July for Rs***/= same is not working in my mobile and TV but works in other mobile...
Jul 17, 2021 by Rajkumar M
Zee5 - Subscription not working but payment getting deducted Open
Hi, I have * accounts registered under ZEE* (kamala.motamarri@gmail.com & kamala.mn@gmail.com), but none of these * show any Paid Subscription since Jan ****, but an amount of INR **/- is getting deducted every month from my credit card. Henc...
Jul 15, 2021 by Kamala M
Zee5 - I have not done any subscription every month is going deducted from my bank account Open
From few months **inr is going deducted by zee* , when I have checked in zee* there is no subscription from my side, please don't do this cheating other wise I will file a FIR in police station....
Jul 12, 2021 by Arvind Verma
Zee5 - Subscription not working on LED Open
I have taken zee* subscription on march **** and now same is not working since may **** on my Samsung LED but same is running on laptop and mobile. Trying to find out customer care number. But no luck Can u pls help me?...
Jul 12, 2021 by Nisha jain
Zee5 - Amount paid still not subscribed Open
I have made payment via my credit card. Amount is debited from it, still It is showing me to buy plan. Not able to watch series and movies. Account no - **********...
Jul 12, 2021 by Manish Saini
Zee5 - Premium Movies not shown Open
I had subscribed to Zee* Premium on *rd May ****. I tried watching State of Siege: Akshardham several times, but only the trailer plays. Please resolve this problem. ...
Jul 11, 2021 by Kishore Rao
Zee5 - not working I have subscribed Open
I have paid *** today in the evening. But it is not working. It goes upto "usage policy". After we click that button nothing happens, it returns to the same screen. Resolve or refund...
Jul 10, 2021 by Bhanu Prasad
Zee5 - not playing Open
I have recharged but premium videos are not playing due to some DRM issue...
Jul 08, 2021 by abha tandon
Zee5 - Non receipt of premium web series movies Open
I subscribed for zee* for Rs***/- which was in offer for a year inclusive of premium movies/ web series. But unfortunately I am not getting the premium contents. I want to get this resolved.. My subscription is upto March ****....
Jul 08, 2021 by Prabir kumar Das
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