File a Complaint against Zee5
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How to resolve Zee5 complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Zee5?
If you are not satisfied with Zee5, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Zee5 and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Zee5
But before filing a complaint, you should
a. Contact the customer support of Zee5 first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Zee5
Find the contact details of Zee5 to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
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Social Network
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Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Case Details
Personal Info
Resolution
Zee5 - Subscription charged without Auto renewal Open
Subscription amount of ***/- charged on my credit card by Zee* when the auto renewal is clearly set to NO. i had a chat with Customer support person and he says that the auto renewal is ON and failed to share me from which device / app that its...
Jan 28, 2024 by Ramu Inturi
Zee5 - Anuual subsciption not delivered to my account Closed
I have paid Rs**** for annual subscription but not yet active my subscription yet. Please help me regarding this...
Jan 12, 2024 by Raghav
Zee5 - Not able to view episodes Closed
We are not able to see any episodes nor from mobile nor from tv this incident will now take place almost for * to * months hope u sort this out...
Jan 08, 2024 by Vaibhavi p
Zee5 - News channels disabled Closed
Unable to watch live news which were working earlier. Customer support team is very poor and not responding. Need refund for paid amount of rs 899....
Jan 03, 2024 by Shashikant Kallurkar
Zee5 - Request for Immediate Cancellation of Subscription and Refund of Money Open
*. I subscribed for Zee Premium HD by mistake vide Invoice No Z***-**/******************* dated ** Dec **, **:** Hr. I immediately e-mailed to support.in@zee*.com for cancellation of same. *. Please ask Zee* to cancel my subscription of Zee ...
Dec 28, 2023 by Surjit Bhowmick
Zee5 - No response from to logout from all devices Closed
I have earlier written to Zee* but no response. I want to logout Zee* from all devices and again login so that there are no unwanted devices to remain connected but there is no advise on their portal and neither they answer to the query...
Jun 21, 2023 by Shobhit Singh
Zee5 - Not refunding double payment taken for Annual Membership Closed
I Paid Annual Renewal fees of ***/- on **th March, **** via Netbanking. Even after that on **nd March due to auto-renewal enabled ***/- got deducted from my credit card. When Zee* customer support was contacted with all the proofs sent to th...
Mar 30, 2023 by Adwait Gaitonde
Zee5 - Auto deducted amount when auto renewal is off Open
When my subscription auto renewal is off . Still auto debited the amount . As usual no proper response from customer care....
Mar 12, 2023 by Padma
Zee5 - They fraud us Closed
Actually I buy a plan of Zee* yearly subscription. Which was **** ruppes for year which they write that they will give me *k quality all channels and all movies.but they actually was not *k.they give me ****p ***ruppes plan. Which I buy for ***...
Jan 03, 2023 by Jaskaran Singh
Zee5 - Annual Subscription Open
Hi, I bought zee* Subscription in May'**, it was an annual subscription. But suddenly it stopped working, neither i am able to see it in my account nor i have been contacted by the customer care to resolve the issue, despite of raising multip...
Dec 23, 2022 by Dhruv Gupta
Zee5 - Premium subscription payment debited but not reflected in the account Open
I made a payment for zee* premium annual subscription through my apple store account. The amount was debited but I received a message saying the request couldn’t be processed. It’s been * days now. I haven’t received a refund or any feedb...
Nov 07, 2022 by Akhil Ben
Zee5 - I will payment subscription but not working Closed
Rs. *** was spent on your Credit Card ending **** at ZEEENTERTAINMENTENTERPRMUMBAI on **-OCT-** **:**:** . Avail Limit is *****.** - Union Bank of India...
Oct 09, 2022 by Chiranjeevi
I have recharged for a premium subscription on ** July **** of rs***/- through the scanner available on my smart tv after logging in with mobile no. But the pack has not been activated . Pls check and resolve the issue asap . Pls find below ...
Jul 25, 2022 by Sheel katyal
Zee5 - Refund Open
I tried to subscribe for Zee* through my app, while my account got debited multiple times, even for unsuccessful subscription Amount :- *** Date :- **July Transaction ID BIL/ONL/************/ZEE ENTERT/wwwzee*com*****/SCOICICI BANK NODA...
Jul 19, 2022 by MANIKANDAN KAMESWARAN
Zee5 - Pack not delivered Closed
I tried to subscribe *** pack on zee*... Money deducted but package not activated. ...
Jul 03, 2022 by Ramesh
Zee5 - not working Open
I have a premium subscription from Zee*. Whenever i try to access videos, none of the videos work. But once i logout, the app works perfectly fine. All available videos play properly. I have used multiple modes of zee*, including website, andro...
Jun 14, 2022 by RamKumar Manoharan
Zee5 - Recharged twise Closed
Sir I recharged two times in zee* OTT platform mistakenly.so kindly return RS ***...
Jun 09, 2022 by Ratheesh AR
Zee5 - Unsubscribe from service Open
We already raised ticket ******* to check how we can unsubsribe from zee* service but i was asked to contact help center which dint have any information. please help urgenty....
Jun 05, 2022 by subhashini akella
Zee5 - Subscription not reflected Closed
Iam recently renewed my subscription but why I didn't get the premium content.subsciption renewed on **th may.it is valid till ** th may ****.my mobile number is **********...
May 31, 2022 by MYLA SRINIVASARAO
Zee5 - I HAVE CHANGE MY MOBILE NUMBER IN MY SUBSCRIPTION Closed
I HAVE CHANGE MY MOBILE NUMBER IN MY ZEE* SUBSCRIPTION...
May 30, 2022 by NEERAJ ROHILLA
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