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Airtel Communications - Not providing bill and warranty benefits

MAYANK JOSHI filed complaint against Airtel Communications on Jun 7, 2019

I purchased new Airtel *G HOTSPOT on ** December **** along with * months rental plan. I am following up with them regularly but they are not providing me with the bill for the hardware device. I am facing a problem in the device but cannot claim warranty benefits because I don't have its bill.
- They were at least responding before but now they are even not responding/ replying of my emails and their engineer (delivery person who delivered the device) is not attending my calls.
Please help.

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Complaint Status

Resolution Demanded:

Apology letter from company

Replace / Fix problem

Damages for loss and agony

Airtel Communications

5

Total Complaints

4

Total Resolved

80.00%

Consumer Satisfaction

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