Online Football Hub
- Not giving refund Open
Shivin Mathur filed this complaint against Online Football Hub on Mar 02, 2019
I had ordered a Liverpool home jersey. The jersey I received is not of great quality and also did not have the Salah name at the back as I had ordered. I emailed them back the day I got the shipment asking for a refund. (there are clear return and refund policy on their website). They did not bother to reply at all. I emailed multiple times, I called them at the phone number at the website but no response. Finally, after a month, I received a reply on insta saying that no I cannot get a refund. They have simply denied the request, and have completely refused to comply with their own policy. Absolute cheaters these guys are made the mistake of trusting a smaller online vendor. Please do not make the mistake of buying from these cheaters.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Online Football Hub
Resolved
Frustrated? File a Complaint
Goibibo
"After my complaint was taken by Voxya. I got my refund. And also I got the explanation for the delay happened from the company side. Thank you very much voxya."
Rakesh Mari
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