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Myntra Com - Not delivering replacement as promised on website

RAKESH SEN filed complaint against Myntra Com on Feb 12, 2020

After a defected jacket received I placed an order for replacement. Myntra accepted the replacement order and promised me to send a replacement on *th feb ****. But still now they have not send me this replacement jacket. Now for being late delivery I have called Myntra's support, they told me that they will not able to send replacement. They are not following their return policy. Kindly help me with that issue. Thank you.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Myntra Com

14

Total Complaints

9

Total Resolved

64.29%

Consumer Satisfaction

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