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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Myntra.com?
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1. Go to "File a Complaint" form
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a. Contact the customer support of Myntra.com first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Myntra.com - Refund Not been Given Closed
Hi I Have two purchased with Myntra.com on **.**.**** once i received i Phone them Product is Not Upto Standard please take them Back And Credit same in My Myntra Credit Later two Days i Have received refund of One Shirt never Refund of Iind ...
Feb 28, 2020 by Abid Zargar
Myntra.com - Invoice not received Closed
I ordered from Myntra for Red Tape Men Navy Blue Solid Sweater Size: L Qty: * Price₹ ****.** Discount₹ ****.** Total₹ ****.** Sold by: MIRZA INTERNATIONAL LIMITED on** Dec ****. Order no.: *******-*******-******* .I did not get inv...
Feb 19, 2020 by Pawan gupta
Myntra.com - Different Product Delivered Open
I ordered a jeans from brand WROGN from Myntra .I got a jeans from brand ROADSTER instead of WROGN and the delivered product is also not in good condition.I placed a return request for the same with reason wrong product .After * days the carri...
Feb 18, 2020 by Truptimayee Nath
Myntra.com - Not delivering replacement as promised on website Open
After a defected jacket received I placed an order for replacement. Myntra accepted the replacement order and promised me to send a replacement on *th feb ****. But still now they have not send me this replacement jacket. Now for being late del...
Feb 12, 2020 by RAKESH SEN
Myntra.com - Product not delivered by Myntra Closed
My order number *******-*******-*******. I ordered two products but only one delivered and one is lost somewhere. Product Nayo was delivered to me on **th Jan and Yufta not delivered yet but in app it's showing delivered on **th Jan. Customer c...
Feb 08, 2020 by Ranjay
Myntra.com - My product not deliverd Closed
Sir i placed a order on myntra app Puma Shoes size ** uk on date of **/**/**** but i get size *uk and i place a replace ment .In that replacement also i get * Uk size ,this process is continues on three times i get * uk size ,but *st time ...
Feb 02, 2020 by Murthy
Myntra.com - MYNTRA DECLINE MY EXCHANGE REQUEST FOR WORNG PRODUCT THEY SEND Closed
*Jan **,**** *:**pm (Order no.: *******-*******-*******) I ordered “True Blue Men Maroon Self-Design Nehru Jacket” *Jan **,**** *:** PM I received my order *Jan **, *:** PM(Exchange order number: *******-*******-*******) I create excha...
Jan 24, 2020 by shalini
Myntra.com - Refund not credited to account Closed
Have received mails from Myntra stating refunds have been successfully processed, but have not received the credit for at least *-* transactions...
Jan 23, 2020 by Lokesh S.
Myntra.com - Package not delivered Open
Sir/madam,I have bought two products from Myntra.com on *nd of January **** it was supposed that the product should be delivered before *th of January **** .Till now I haven't got any messages either from the seller or the delivery service prov...
Jan 09, 2020 by AJESH.J.KUMAR
Myntra.com - Received a defective fake Enamor daily use bra costing Rs 700 Open
I bought 'Enamor bra' from Myntra website paying Rs.***. For first time bought this product brand from Myntra ** days back. Now I am shocked to see it torn in places and the strap which is usually very hard has been torn just after one use. I a...
Dec 25, 2019 by Shwetha B
Myntra.com - Order not Delivered Closed
I'm ordering on **th Dec-****, My delivery date is ** Dec-**** but didn't receive m order. My order in reaching Kalyani Nagar, Kalyani Nagar and my delivery address distance is the only ***meter, but Myntra customer executive told me I'm waiti...
Dec 23, 2019 by Narendra Patil
Myntra.com - Fraud and harassment by myntra Open
Too much time waste /harassment/unnecessary headache/trouble given to customer By Myntra staff (staff code- VT**** name- Nazneen) Issue was : I created a return for the same as required size wasn’t available. Return was picked up by pick up b...
Dec 21, 2019 by ABHISHEK MISHRA
Myntra.com - Faulty product Closed
I bought a khaki Madame jacket from myntra. There is problem with the zip. Jacket came with wrong Tag . Tag is showing a green Madame sweater price ****.I lodged complain on **th december they asked me bar code of the product and ensured me to ...
Dec 18, 2019 by Amrita Garg
Myntra.com - Package not delivered Closed
I ordered * pair shoes on **sep and providing me delivery time * October but till now i didn't Received my parcel till now. ...
Oct 22, 2019 by Montu Kumar
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