- NOT DELIVERED EVEN AFTER 3 MONTHS ^Closed

shashi vadana reddy filed this complaint against Insaraf Furniture on Oct 14, 2024

Terrible Experience with Saraf Furniture – Consistent Delays and Poor Customer Service

I am writing this review to share my extremely disappointing experience with Saraf Furniture and to caution others who might be considering making a purchase from them.

On August *rd, I placed an order for two items, including a chair. As of October **th—over two months later—I have not received my products. The company has repeatedly postponed the delivery date without providing any satisfactory explanations. Now, they're saying the items won't be shipped until November, which is completely unacceptable.

After this frustrating ordeal, I looked up other customer reviews online and was alarmed to find numerous complaints echoing my experience. Many customers have reported excessive delays, lack of communication, and unfulfilled promises. It appears there's a consistent pattern of Saraf Furniture failing to meet delivery deadlines and showing a blatant disregard for customer satisfaction.

What's even more concerning is the company's reluctance to issue refunds despite not delivering the products within a reasonable timeframe. Their customer service seems unresponsive and unhelpful, leaving customers in the dark about their orders.

Based on my experience and the multitude of negative reviews from other customers, I strongly advise against purchasing from Saraf Furniture. The risk of facing significant delays, poor communication, and potential financial loss is simply too high.

Beware: Do not be swayed by their product offerings or seemingly attractive deals. The company's inability to fulfill orders and their neglect of customer concerns are serious red flags. Save yourself the frustration and consider other reputable furniture retailers who value their customers and honor their commitments.

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