- Not activation of subscribed plan Open
I have purchased Airtel XStream Box on **rd January via the Online portal of Airtel. Being an Airtel Thanks Customer I got this deal in Rs. **** which includes charges for * year free Airtel TV OTT (Xtream) Content & *-month DTH services as well. The same thing is written down on the Airtel website (Refer to the below screenshot). But I got a surprise on **th jan when my connection got suspended bcoz of no balance. I called the guy who installed the box he said only * days recharge package was done on the day of installation. I am surprised, why it recharge was done only for * days instead of * month. Since then I am following with the Airtel team. Initially, they mentioned that yes you should have one month of the subscription but then they said we are checking with our technical team. from the last * days, my connection is not working. Please check and help on priority. I am unable to use my DTH service.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
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Provider has unnecessarily deducted a surplus amount every time i recharge the TV in the name service activation charge after complaining to them they are not replying properly....
Jan 31, 2020 by Manas
Hi Team, Broadband register number : ********** / ************_MH On **th November I took connection from Airtel Sales Person Mr.Gitesh :(Mob-**********). He committed me that for *** Rent/month I will get Unlimited *** mbps plan . I d...
Nov 23, 2019 by CHIRAG MATALIA
Since yesterday many subscribed channels are not playing. Called up ***-******** just prior to this complaint. They insist for service charge to check and fix the problem. When i am paying rental every month for the equipment is not their job ...
Nov 09, 2019 by Amutha.v
I have applied for a Airtel DTH connections and while the connection was requested the amount was **** and an additional charge of *** was applied by the person who has come for the connection of DTH . As per him the company will provide only *...
Sep 26, 2019 by ASHOK.M.P
I have an Airtel Dth I’d **********, having * connections , I have recharged it on **/**/**** but the channels are not showing in any of my tvs.., from last two days ... I registered my complaints many time with Airtel Dth call centre but th...
Aug 21, 2019 by Parveen kumar