Vastrova
- Not accepting return of the dress despite of my valid reasons Open
Ms chinar shah filed this complaint against Vastrova on Apr 07, 2019
I bought a dress on *nd March ****. Order id is Vt - ************, Invoice number - VT*****. I immediately raised a request for return to which they responded after many days. Finally, after sending pictures, they refused to take the product back. They said they only take it back if it was damaged. What the hell, who does that. I am returning as I didn't like the colour and the size isn't right. They have no number directly to contact. They are cheaters. I need my money back. Please help.
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Vastrova
Resolved
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Pepperfry.com
"The Legal Notice is a very efficient tool to make large organizations listen to your complaint and respond sensibly. I have received a full refund for my order."
Kaushik Mandal
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