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Mohd Faisal filed complaint against Cred App on Dec 14, 2022
I have an issue with the HDFC bank regarding one of my transactions done by me mistakenly. I was making payment using my Credit Card of HDFC Bank with CRED App and by mistake one digit in the account no was wrong and the money was transferred to another account. I made the complaint with my local branch of HDFC Bank and they have successfully reversed the money from the wrong account and they have transferred the money back to original source which was through CRED App and CRED is supposed to credit into my Credit card with the same amount but they are not resolving our case and sending queries for which the replies has been sent.
It’s been six month now and the interest on the credit card are accumulating too much and the CRED is not returning our money, it’s very hard for me to repay the principal amount and the interest also.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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