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Royaloak - No Responce No Proper Delivery Service

ViNAY GUTHA filed complaint against Royaloak on Apr 23, 2024

Extremely dissatisfied with repeated failures from royaloak. Same experience last time.
Hi I have ordered the cot on **st March ****, and got assured that with in ** days old cot will be picked up and new cot will be installed. I got the new cot deliveried by **th April. That it self very late. On top of that old cot is not being picked by third party. No body answer properly in royaloak, attaput. Too much neglegency towards customers. They fell as if like they are in government jobs with an irresponsible attitude. Only once the thirdparty vendor called for pickup when we are outside, after that no followup, no responce to our call. Very bad experience. I never recommend anybody to Royaloak from now.

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Complaint Status

Resolution Demanded:

Apology letter from company

Replace / Fix problem

Damages for loss and agony

Royaloak

19

Total Complaints

7

Total Resolved

36.84%

Consumer Satisfaction

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