- No replacement nor refund Open
I ordered * pieces of Sandisk class ** microsd cards **gb each from flipkart on **.**.**** at the rate of Rs*** each.Items got delivered on **nd October.Both the items were faulty,one could not be formatted and the other had a broken connector.So, I requested return and it got approved on **.**.****.Flipkart assured me to get the replacements within **st November.After ** days of return approval, my order status suddenly showed "cancelled".I immediately contacted flipkart customer care and they assured me a resolution within *days.Nothing happened and I called again.They said the seller did not have same items for replacement then, and I was given another *days for resolution.Yet nothing happened, again I contacted flipkart.From this time they began telling different stories, like "Sir, I am forwarding your issue to higher authority","Sir, I am putting your issue on high priority" etc.Sometimes they said "I am forwarding your call to my higher authority" and I heard a sweet melody which went on and on for ** mins but no higher authority responded.On **th November, I called them finally and could manage to talk to a higher authority personnel.He told me straight forward that I can not get replacement nor refund. I asked him to point out any fault from my side.He could not show any,and went on saying repeatedly "Sir, I understand your issue completely but I can not replace nor refund".I was shocked because it was my first time facing such trouble.My hard earned money seems lost.Utterly frustrated and broken now from the behaviour from a well known ecommerce site like flipkart.On a friend's suggestion I am posting my complaint here in voxya. Hope I can get a resolution.
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Refund / Credit for purchase
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I ordered iPhone ** **GB on *nd Oct'** in Big Billion days Sale Order ID: OD******************. The delivery date was *nd Oct'** which got extended to *th Oct'** . Till *th Oct'** to **th Oct'**, I repeatedly mailed and called them to deliver m...
Oct 21, 2021 by Geethanjali Banoth
I had ordered earphone on */**/**** from flipkart .delivery date was */**/****. Now **/**/**** passed but they did not delivered and took *** Rs advance payment on cash on delivery option....
Oct 11, 2021 by Dhananjay kadam
I ordered a poco m* pro mobile from flipkart. I was supposed to receive my order by *:** p.m but still didn't get it. The delivery agent said that he might deliver the package at *-* p.m. He also said that he is extremely busy and can't deliver...
Oct 09, 2021 by Pritam Mondal
I am places order iphone ** payment is doen from my bank account and but flipkart says order is pending...
Oct 02, 2021 by Ashish
For * days I am hearing this only @binnybansal @_Kalyan_K Please help. OD****************** Size issue small Please help Return policy end on * Oct **** PLEASE CREATE A RETRUN PLEASE HELP. @_Kalyan_K @dil_**_te_**_ve @bi...
Oct 01, 2021 by Anu