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Happy Easy Go - No refund on cancelled flight

Prathudhar Bagathi filed complaint against Happy Easy Go on Jul 20, 2021

I booked a flight via happy easy go platform for my flight which was scheduled to fly on **th may ****, and the airlines (Air asia) cancelled the flight. I initiated a refund since the airlines cancelled the flight. It's been more than a year and I still don't have any refund.
I have dropped multiple mails, called multiple times, every time they promise and then nothing.
Any help is appreciated, thanks!

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Happy Easy Go

158

Total Complaints

61

Total Resolved

38.61%

Consumer Satisfaction

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My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

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