Happy Easy Go - Refund not Issued ^Open

I has booked tickets with Indigo Airlines through Happy Easy Go for the month of April,****. The ticket got cancelled and full refund was made by Indigo to the agency by the month of November,****. Since Nov,**** i am continuously tracking and ...

Feb 19, 2021 by Nikunj Maheswari

Happy Easy Go - Happy easy go not refunding money even after 8 months ^Open

Booked a AirAsia flight ticket on Happy Easy Go bearing order id ****************** on **/**/****. Due to Covid-** lockdown, my flight was cancelled by airline, and full refund was issued by AirAsia on **/**/**** itself. Till date Happy Easy Go...

Feb 18, 2021 by Raghwendra Singh Negi

Happy Easy Go - Refund is pending ^Closed

On feb ** I have booked the round trip from Mumbai to Delhi and because of lockdown the flight has been cancelled and airline refund total amount to the travel agency and travel agency has not refund any amount since * month and not picking the...

Feb 02, 2021 by parul srivastav

Happy Easy Go - Refund from Happy easy go ^Closed

This is a very unpleasant, pathetic & traumatic experience following up on this refund process with Happy easy go Please see below email confirmation received from Lufthansa Airlines. On Sat, ** Oct ****, **:** , < customersupport.in@dl...

Jan 31, 2021 by thanoj kavuturu

Happy Easy Go - Refund from Happy easy go ^Open

Flight got cancelled due to covid and Indigo airlines has refunded happy easy go on ****.****. Happy easy go told they will pay after ** days . Now ** days also over, refund still awaited. Tried many calls to customer care and emails , no repon...

Jan 31, 2021 by RAJNEESH SHARMA

Happy Easy Go - Happy Easy Go not reachable and Money not getting refunded ^Open

Happy Easy Go is not refunding my amount refunded from the airlines. Due to Covid ** Pandemic situation I was unable to fly on **st May **** from Kolkata to New Delhi. Go Air has supposed to provide me a ***% refund as they cancelled the flight...

Jan 31, 2021 by Arnab Majumder

Happy Easy Go - Refund Issue of HappyEasyGo ^Open

I have booked the flight tickets from the Happy Easy Go website, for some reason, flights are canceled and from the airline the amount returned to Happy Easy Go and I confirmed the same from HappyEasyGo and Airline. But It has been a year I am...

Jan 27, 2021 by Rajsekhar Patnaik

Happy Easy Go - Refund ^Closed

I had my flight cancelled in April **** due to COVID-**. Since then I haven’t got my money back. Airline confirmed that only travel Agency can refund the money. I wrote them several emails, calling to customer hotline, no one is reverting b...

Jan 27, 2021 by ADITYA KUMAR TOMAR

Happy Easy Go - Refund pending from august 2019 till now ^Open

Hello,my go air flight ticket pnr- n*rlnm booked through happy easy go agency and later cancelled by go air on * rd August and they paid full refund to agency by ** Aug ****.i have called happy easy go several times and even mailed which they ...

Jan 25, 2021 by Manish kumar swain

Happy Easy Go - Request regarding refund ^Open

Sir, I booked a flight using the site happyeasygo, as shown in phonepe travel section. The flight booked by me, which details are as followed Airlines - Goair Date of journey - ** sep ** Date of booking - ** sep ** Departure by - Chenn...

Jan 23, 2021 by Surendra Kumar

Happy Easy Go - Refund issue ^Closed

I had my flight cancelled in August **** due to COVID-**. Since then I haven’t got my money back. Airline confirmed that only travel Agency can refund the money. I wrote them several emails, calling to customer hotline, no one is reverting...

Jan 22, 2021 by Prabhav Sharma

Happy Easy Go - Did not get Refund from happy easy go ^Open

I have booked flight on *st April-****. Unfortunately it was cancelled due to corona and it was cancelled by airlines. I spoke with airlines team and they have refunded my amount to happy easy go. But still i didn't get my money back. Its been ...

Jan 22, 2021 by Chintan Gadhiya

Happy Easy Go - Refund not received from Happy Easy go ^Open

I booked a flight ticket of GoAir through Happy easy go for **-jun-**** but it got canceled by the airline itself. I raised a complaint in December still there is no action taken and refund is also not given to me back....

Jan 15, 2021 by Palak Rakholia

Happy Easy Go - Happy Easy Go Refund received ^Open

I have booked ticket from Ranchi to Raipur in March **** and this is order id ******************. They are saying that we need ** to ** days whenever I call them. I directly checked with Air India and they informed me like refund has already be...

Jan 14, 2021 by Nitin Shrivastava

Happy Easy Go - Non refund of cancelled ticket fare ^Open

Booked a flight ticket thro Happy Easygo from coimbatore to NewDelhi by M/s Indigo Airlines, Due to cancellation of flight due to covid**, the airlines refunded the full ticket fare to M/s Happy Easygo on */*/****. But Happy Easygo is yet to re...

Jan 12, 2021 by Gururajan K

Happy Easy Go - Refund for Cancelled Airline Tickets ^Open

I had booked a round trip from Bangalore to Delhi (via Happy Easy Go; ticket attached) earlier this year and the flight had been canceled due to the lockdown. I have mailed them several times since and they were responsive initially (though ver...

Jan 09, 2021 by Mohit Sharma

Happy Easy Go - Refund from happy easy go ^Open

Indigo airlines had refunded my cancelled flight money in july due to pandemic but happy easy go has not refunded it to me till date....

Jan 04, 2021 by Nitin Puthran

Happy Easy Go - Refund not received ^Closed

****************** this is my order id.refund not get till now. I called ur customer care several time. Still not solve the issue. ...

Jan 01, 2021 by Vysakh k k

Happy Easy Go - Refund Scam Happy Easy Go ^Open

Trip ID : ******************. Spicejet has already processed the refund to the agency in May, **** and I have received confirmation from them as well. But the agency is claiming they are yet to receive the amount from Spicejet. I am yet to rece...

Dec 29, 2020 by Sourav Kumar Ghosh

Happy Easy Go - Happy Easy Go Refund not provided ^Open

My flight which was scheduled in April got cancelled, and the refund was initiated by the airlines in October. However, two months since the initiation of refund, I've still not received my money......

Dec 23, 2020 by Biswajeet Senapati

Happy Easy Go - Refund not provided ^Closed

My flight which was scheduled in May got cancelled, and the refund was initiated by the airlines in October. However, two months since the initiation of refund, I've still not received my money...

Dec 22, 2020 by Yudhajit Roychowdhury

Happy Easy Go - Refund not credited into bank account ^Open

Case I'd: ****************** My flight was cancelled by airline and It's been * months since I filled for full refund, after **+ mails I recieved a call from Happy Easy go on **th October **** saying they recieved money from airline, and they ...

Dec 21, 2020 by Onkar

Happy Easy Go - Didn t get refund ^Open

It has been *days since the refund has been processed from AirAsia. I tried to connect with happy easy go. They are not picking up the call and not even replying to my mail. They didn't give the refund amount...

Dec 21, 2020 by Shrobana Sarkar

Happy Easy Go - Refund not provided ^Closed

I booked my flights for two round trips on *nd March **** but soon due to Covid they were cancelled. I checked with airlines and they promised to refund. However when I contacted booking agent they denied....

Dec 10, 2020 by Sonam K

Happy Easy Go - Refund order Id ^Closed

Had booked flight tickets on January to travel in mar. Due to lockdown we senior citizens couldn't travel. I am **yrs old. My daughter is helping me get the refund. Happy easy go said they wanted written email proof from indigo and spice jet th...

Dec 07, 2020 by Revathy Sharma

Happy Easy Go - Not getting refund from Happyeasygo ^Open

I have booked flight ticket via happyeasygo site and same was canceled due to COVID but I have still not got my refund, Its been more than * months now. I have been following up with happyeasygo but every time I call or send email they ask me ...

Dec 03, 2020 by Lokesh Govani

Happy Easy Go - Happy not refunding my money ^Open

I booked two indigo flight tickets scheduled on *nd and **th April, **** through happy easy go travel agent. These flights were cancelled due to govt imposed covid restrictions and Indigo has refunded the full amount of Rs **** back to this hap...

Nov 15, 2020 by Shreya Dey

Happy Easy Go - Happy Easy Go not providing refund for cancelled flight ^Open

I booked air india tickets for may and flight was cancelled due to covid still happy easy go not providing refund. I have written confirmation from air india to contact happy easy go for refund as they dont have the money and flight was cancell...

Nov 06, 2020 by Shradha Rahul Chikalge

Happy Easy Go - Refund not process by HEG as Indigo airline already refunded my amount to Happy easy go account ^Closed

My below ticket has been canceled by the airline due to COVID on *th April ***** my order id is-****************** and a full refund initiated to happy easy go account on ** July **** from Indigo with transaction no- *********, but still, afte...

Oct 28, 2020 by MANAUVAR KARIM

Happy Easy Go - Refund pending ^Open

I had booked two air tickets in April through the above mentioned travel agency app. Due to the pandemic the tickets got cancelled. Now all the airlines have refunded the money. But the agency haven’t refunded my money. When I talk to them, t...

Oct 08, 2020 by Birupakshya Panda

Happy Easy Go - No refund for cancelled flight ticket for last 4 months ^Open

I booked flight tickets for **nd May **** which is canceled by Air India. For more than four months, I am asking for a refund but there is no resolution from Happy Easy Go, the thirdparty from which I booked the flight tickets. I was told by H...

Oct 07, 2020 by Abhishek Aggarwal

Happy Easy Go - It been more than 90 days still refund not received ^Open

My flight was cancelled by the airlines and I was told I will get entire refund back but its been more than *** days I have no information about my refund. My order I'd is ******************. I registered a complaint in consumer court but there...

Oct 05, 2020 by Abhishek Sharma

Happy Easy Go - Refund Not Received ^Open

I booked a flight from San Luis Obispo to New Delhi on **th Mar ****. But i got cancelled due to COVID **, the airlines refunded the money back to Happy Easy Go long time ago, but still Happy Easy Go haven't refunded my money....

Sep 09, 2020 by Shubham Gupta

Happy Easy Go - Refund has not been given even after 6 months ^Open

The cancellation has been done with airlines then, the travel agency and also the airlines have promised for full refund. Even after complaining so many times to happy easy go on twitter and also over telephone they did not take it seriously, t...

Sep 06, 2020 by Ashwini MISHRA

Happy Easy Go - Refund not received ^Closed

I booked flight ticket for * passengers from Happy Easygo from Bangalore to Imphal for **th April ****. But, the flight was cancelled and I was told that I will get full refund within ** days. Now, it is more than ** days and still I haven't re...

Sep 03, 2020 by Shishir Kumar

Happy Easy Go - Refund ^Closed

I had booked a ticket on ** th May from Patna to kochi scheduled on **th June **** and cancelled it on **th June **** ...It's been more than *.* months since I had cancelled the ticket but no refund has been initiated by them....even though the...

Aug 26, 2020 by Atul anand

Happy Easy Go - Ticket Refund not recieved ^Closed

Had booked flight for ** March **** on **th March. Had cancelled the flight on **th March. I have not received the refund it. I tried contacting the customer care via call, but there was no response. I tried through email as well but all they s...

Aug 20, 2020 by Ritika Kumari

Happy Easy Go - Flight ticket refund not received ^Open

I booked my flight ticket of Etihad from Dublin to Delhi for ** april **** via Happy Easy Go , but due to pandemic couldn''t travel so cancelled my ticket. My ticket is fully eligible for refund and the Etihad has already transferred my amount ...

Aug 14, 2020 by Divya Agarwal

Happy Easy Go - Refund Has Not Been Initiated ^Closed

I have made booking through happy easy go and leter my flight got cancelled. And as per their policy the refund should be credited in my account in ** days. It's been * months and no refund yet. I have raised multiple complaints and tried to ...

Aug 04, 2020 by Darshan Dhoriya

Happy Easy Go - Wrong charges in the name of Dynamic fare for Domestic flight booking by HappyEasyGo ^Open

Trip ID : ****************** I have requested to book a ticket through HappyEasyGo from Bengaluru to Varanasi for dated **-Dec-**** and also requested to utilize my credit shell amount of *****/- for booking. Before ticket confirmation, ...

Aug 03, 2020 by Avanish Singh

Happy Easy Go - Not refunded the complete amount of a cancelled flight ^Closed

I have booked flight for two person from Jaipur to Kolkata on **.*.**** through Happy easy go. The airlines Goair has cancelled the flight and phoned for full refund. But Happy easy go has dudected a considerable amount. They have returned only...

Jul 26, 2020 by Vijay Kumar

Happy Easy Go - My money not refunded even after 4 months ^Closed

I had a Vistara flight from Bangalore to Delhi on **th **** having PNR NO "SDGAMF" but due to COVID I cancelled that and Vistara refunded whole amount on the same day to Happy Easy Go. But after * months I still haven't received any single pan...

Jul 24, 2020 by Mayank Jindal

Happy Easy Go - Amount not refund for cancelled ticket ^Open

I booked ticket through happy easy go app. But booked ticket for worng date. After discussion with airline, it was decided to cancel my ticket and refund amount. Airline refunded amount to happy easy go. But happy easy go has not refunded my am...

Jul 05, 2020 by Akash Rajput

Happy Easy Go - Company is denying to give me the credit shell balance for flight booking ^Open

I booked one flight ticket from Happy Easy GO(CCU-BLR, Indigo), my journey date was *st April. Due to this Covid ** situation, the flight was cancelled and Indigo sent me an email that **** will be in the credit shell. Today I am trying to book...

Jun 14, 2020 by PRANTIK PARIKSHA

Happy Easy Go - Rescheduling of flight is delayed ^Closed

I have applied for rescheduling of the flight and they are not giving me the payment link and keep giving time that I'll receive the email within * to * hours everytime I call them since last * days and i have to board the flight on Monday and ...

Jun 11, 2020 by Mansi Raval

Happy Easy Go - HAPPY EASY GO not allowing me to cancel my ticket but airline cancelled the ticket and i got the mes ^Open

Due to covid situation my flight got cancelled from mumbai to kolkata,i got the message from air india also,but can't cancel the ticket now. After attachi the screenshot of message from air lines it is not cancelling my ticket,tried their custo...

May 28, 2020 by TITAS HALDER

Happy Easy Go - Refund not proccessed ^Open

I've booked my Indigo flights ticket via happyeasygo.com on **/Nov/**. Due to COVID-**, my flights got cancelled on in March **. Partial amount for the fligth cancellation was converted to credit shell and partial amount was refunded on **th Ma...

May 25, 2020 by Hariom Sharma

Happy Easy Go - No refund no rescheduled flight ^Open

I booked a flight via happy easy go from Mumbai to Banglore for **th May. Due to covid-** situation it got cancelled. I called them on **th May and they raised ticket stating that I will receive a mail for confirmation. I didn't receive any mai...

May 23, 2020 by Pratibha Kumari

Happy Easy Go - Fraud Happy Easy Go ^Closed

Its a fraud organisation who wants to eat customer money. Now they have closed customer care services. I have been following up with them since a month for my refund but still they are not responding....

May 21, 2020 by Mir Rafique

Happy Easy Go - Not processing refund ^Open

Hi, This is to complain against the fraudulent act of Happyeasygo wherein they are not refunding the ticket cancellation amount since the last * months even after multiple follow ups on emails. The ticket was cancelled online on *th March ****,...

May 01, 2020 by Karan Vora

Happy Easy Go - Refund Not Received ^Open

I have booked flight tickets with the following PNR NUMBERS: INDIGO: AWPQ*E AIR ASIA: PY*H*B AIR ASIA: D*SYXA VISTARA: OOWYXJ Companies have already given full refund to happy easy go for all the tickets but Happy Easy Go not processing...

Apr 25, 2020 by Rahul Sharma

Happy Easy Go - Flight not rescheduled ^Closed

I had an Indigo flight on **st March **** and had raised a reschedule request with Happy Easy Go and confirmed the same on **th of March. They did not reschedule and then later were like the flight has already taken off (as the reschedule is do...

Apr 21, 2020 by nandita Patyal

Happy Easy Go - No response on Refund on flight cancellation ^Closed

I would like to register a complaint with you regarding my flight cancelled due to lockdown declared by govt . I had booked to and fro tickets on happy easy go website from Pune to Bangalore (**-April-****) and Banglore to Pune (** -April-****...

Apr 18, 2020 by Josmi

Happy Easy Go - No clarity refund or resceduling regarding flight cancellation ^Closed

I had booked a flight on **th april from Pune to Kolkata for two passengers and paid Rs**,***, . Since the flight was cancelled I have been mailing them to reschedule it for the *th May. After demanding exorbitant charges for rescheduling I mad...

Apr 18, 2020 by Anirban Roy Choudhury

Happy Easy Go - Fraud Cheating by HappyEasyGo ^Closed

I made * bookings from MAA to RDP (cost- *,*** INR) and TRV to MAA (cost-**** INR). On that day after some time, I cancelled the *st booking and called HappyEasyGo regarding the cancellation and how they will be processing the amount so that I ...

Apr 18, 2020 by Abhishruti Mandal

Happy Easy Go - Eticket without PNR SpiceJet ^Open

I had booked a e-ticket at ** March ****. This had no PNR and i did enquiry at Spice Jet counter so i had been told that there was no seat in flight on my name. I tried to call customer care / email. But i didn't get any reply or refund. That i...

Apr 01, 2020 by Pankaj Kumar

Happy Easy Go - Flight change cancel due to ^Open

Booked ticket for international trip , but now want to cancel or modify whichever is feasible .Had a word with airline they agreed but Happy easy go isn't responding...

Mar 31, 2020 by Khyati Gera

Happy Easy Go - Ticket booked but not issued ^Open

dont believe happy easy go, very careless , booking id isuued ,denying ticket after **hrs and simply says price increased and your payment will be refunded, what about other onward parallel booking, very big harassment and careless customer ...

Feb 17, 2020 by ramesh

Happy Easy Go - Money not received by hotel from Happy Easy Go despite my payment ^Closed

Issue : I had made bookings with Happy Easy go on September ** **** with the following email confirmation & order ID details : Order ID : ******************. Upon checking into the hotel I am informed that my booking is not paid for , when...

Oct 21, 2019 by Sahil Verma

Happy Easy Go - Not responding ^Open

I am booking the air ticket by happy easy go, when I plan to cancel my ticket and refund my payment ...that time I am trying to contact both Air India and happy easy go but both are not responding my call ..i trying many more times to both. My ...

Oct 07, 2019 by Jitendra Kumar Parida

Happy Easy Go - I had booked a ticket from Mumbai to Trivandrum on 20 September 2019 for departure on 22 September ^Open

I had booked a ticket through this happy easy go a airline ticket from Mumbai to Trivandrum for rs **** on ** September **** and within an hour I canceled it even and when I called on the customer care of happy easy go for the refund they are s...

Sep 20, 2019 by Rajiv pillai

Happy Easy Go - Refund not initiated ^Open

Because of a medical emergency had to cancel the tickets , i spoke to airline and airline agreed on full refund and sent me confirmation on mail to connect with the supplier i have been chasing happy easy go since long even airline have refunde...

Sep 12, 2019 by Arti Gupta

Happy Easy Go - Amount not refunded ^Closed

Few days back, on **th June ****, i tried to book flight ticket from Jaipur to Hyderabad. It went till the payment page, and the amount got detected from the bank, but it never reflected in the App. Then i called customer support, and they assu...

Aug 18, 2019 by Akshansh Choudhary

Happy Easy Go - REFUND OF FAILED ONLINE TRANSACTION ^Open

It is in reference to the failed transaction of rs.****/-DT.**.**.**.Payment is not refunded by the company after so many reminders despite all the documents required by the company is already provided . Please help us to get our money refunded...

Jul 11, 2019 by Geeta Yogesh Varyani

Happy Easy Go - For not refunding cost of tickets ^Open

Booked a flight from Delhi to Lucknow and back for me and my son through HappyEasyGo portal for GoAir flight on ** June and returning on ** June. Mode of payment was the credit card. Tickets on being booked were being shown as refundable. Scree...

Jun 01, 2019 by Bishwajeet Ghosh

Happy Easy Go - Non refunded my money ^Open

I have booked a flight of Air India for my son Abhra Das as per the attached Ticket. Due to some unavoidable circumstances I wanted to cancel the booking but unable to do so as there was no provision at their portal. Then I got the ticket direc...

May 13, 2019 by Ashok Kumar Das

Happy Easy Go - Refund not provided ^Open

I had booked a ticket from Bhopal to Mumbai on March **, ****, from Jet Airways through Happy Easy Go (HEG). However, the flight was cancelled and when I contacted the Jet Airways team for the refund it was told that since the booking was done ...

May 10, 2019 by Romil Dwivedi

Happy Easy Go - Flight E-ticket confirmation not sent ^Open

I made a flight ticket booking through an app called happy easy go on **th April ****. However, I did not receive any e-ticket confirmation message though they said it'll be sent after * hour. When I inquired about it I received a message from ...

May 01, 2019 by Lydia

Happy Easy Go - False information given ^Open

I booked flight from Delhi to Bhubaneswar via Happy Easy Go on *nd April and paid ****/- via Mobikwik. But I didn't get the ticket. I contacted the customer care of Happy easy go. They mentioned there is no payment from your end and I checked t...

Apr 25, 2019 by Aloka Kumar Raulo

Happy Easy Go - Refund not given ^Closed

My PNR number was RNRGNR with a two-way journey. I wanted to cancel my return ticket three days prior to the journey. The app of happy go easy wasn't helpful so I went ahead and cancelled the tickets from the Indigo website receiving a refund o...

Apr 11, 2019 by Aakriti upadhyay

Happy Easy Go - Refund not given ^Open

I recently bought a ticket from this fraud company happy easy go. Due to some problem, I have to cancel my ticket. After trying all of no which is provided by this company was fake. I mail them that I want my refund and they didn't bother to re...

Apr 01, 2019 by Garima rai

Happy Easy Go - Flight tickets not received ^Closed

I booked tickets from Happyeasygo. The amount got debited but I haven't received the tickets or any confirmation. They also have negative reviews that they do not book the tickets....

Mar 27, 2019 by Anand pandit

Happy Easy Go - Refund not received ^Open

I had proceeded with the booking of a flight ticket through happy easy go but it failed in payment. Thereafter I made the same transaction again and cancelled the previous one. But I haven't received any refund amount till now. When I mailed th...

Mar 26, 2019 by Sonia Lovely

Happy Easy Go - Ticket not received ^Open

I have made a flight booking on **nd of March through the Happy Easygo website. I am trying to contact customer support continues to get the PNR details but it's not going through. I checked with indigo customer care to know whether my flight i...

Mar 24, 2019 by Pankaj Kumar

Happy Easy Go - Promised return not given ^Open

I booked my ticket for the **th march from Lucknow to Mumbai which got cancelled through the carrier itself. I went in the happyeasygo app and found under FAQ section that in the above-mentioned situation I need to cancel the ticket through the...

Mar 15, 2019 by Saket tiwari

Happy Easy Go - Refund issue for ticket ^Open

I booked a flight ticket through happy easy go on ** January **** from Hyderabad to Delhi with GoAir. While booking the ticket it was showing refundable and still, it is showing like that. But now I want to cancel my ticket and now the customer...

Mar 14, 2019 by Rahul Goyal

Are you Happy Easy Go?

Resolve Complaint

Are you Lawyer?

Help Consumers

Recent Education Complaints

How to file a complaint against Happy Easy Go?

Go to "File a Complaint" page
Choose Happy Easy Go and write your complaint in detail
Enter your personal information to create an account
Get refund / replacement / damages from Happy Easy Go