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Air Asia - No Customer Service available

VIJAYSARATHY PARTHASARATHY filed complaint against Air Asia on Nov 9, 2022

I have booked a return ticket from Chennai (MAA) to Singapore. I booked Chennai-KL-Sin and Sin-KL-Chennai,

I actually wanted to book Chennai-KL and Sing-KL-Chennai.

I wanted to check with your customer service if there is some option to change my ticket, if I could get down at my stopover destination (KL). There is absolutely no support available. AVA , Tia no one was able to help.

My ticket PNR is NZ*Q*V
Name booked under: Vijaysarathy Parthasarathy

Please let me know how you can help. I do not want a refund. I just need to be able to get off at KL instead of Singapore.

On my journey from Chennai, there is a layover at Kuala Lumpur. I want to know if

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Air Asia

63

Total Complaints

25

Total Resolved

39.68%

Consumer Satisfaction

Frustrated?

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- Abhijit Dhote

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

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