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Godrej Appliances

 - New refrigerator failure to replaced Open

Gino Jose filed this complaint against Godrej Appliances on Apr 10, 2019

I purchased a Godrej refrigerator (***lt, edge pro ***) on **nd November ****. It's hardly been * months. One fine morning the cooling of the refrigerator was not working. On informing the service centre and after * to * days of follow up, the service executive came and checked and informed the compressor needs to be replaced.
It's now almost * weeks so far nothing has been done. As we both are working and have *yr old child, we are finding it very difficult to keep life moving. Previous day night we prepare our food for the next day as we both have to be in office and kid to be in playschool. All of us need to take food along with us. Due to refrigerator failure, the *yr old child is most affected as we are not able to cook and preserve food in good condition. This has affected his health. When calling up the service centre they tell us next week. Weeks have gone by but nothing has happened. We request to get our refrigerator replaced. It's new refrigerator purchased just * months back and the company offering ** years warranty for the compressor.

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Godrej Appliances

21 Total Complaints
8 Total
Resolved
38.10% Consumer Satisfaction

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Related Complaints

Godrej Appliances - Not Getting Service From Godrej AC product is in warranty period Closed

I have purchase Godrej * Ac In *th April **** I have logged installation in same month but no company person visited they sent there some other person to install he even didn't given me the slip of INSTALLATION which I have paid **** rupees for...

Nov 05, 2022 by Sujit Ugale

Godrej Appliances - Product related Closed

Hi Godrej Purchase a new dishwasher and it's decided to stop working just after * months so raised a complaint to fix the issue in the month of May and since then it hasn't been fixed. It's still under warranty but the local *rd party servic...

Jul 20, 2022 by Khaja Moinuddin Mohammed

Godrej Appliances - Defective goods Closed

I bought refrigerator which is not working properly and cooing system not functioning....

Oct 18, 2021 by Ravinder Kumar

Godrej Appliances - Freeze damage Closed

Fault in freeze but do not visit technical support person and not support by customer care, I complain **-**-**** to till date regularly do no any response ...

Apr 10, 2021 by Tejaram

Godrej Appliances - Service not provided Closed

Godrej refrigerator stopped working since a week and my complaints are unanswered. I have annual maintenance contract valid till **/**/**** but still they are not providing me the service. ...

Nov 17, 2020 by Chandan Chakravarthy

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