FURLENCO
- Need return or replacement for defective sofa Open
Dhanashri Andhare filed this complaint against FURLENCO on Jul 31, 2024
The new *+* sofa got delivered on **th July ****. After a few hours only we observed multiple cuts of various sides of the sofa. On the same day we created ticket from Furlenco site as customer helpline window get closed in the evening.
Since then we're calling them multiple times to schedule the return/replacement of the sofa. Each time new representative talks and says same thing that we've informed our local team. Each day we've to talk to a new agent and explain the story. No reply to our emails. We did multiple follow ups and feeling very helpless.
We need immediate scheduled date for return/replacement.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
FURLENCO
Resolved
Frustrated? File a Complaint
OYO Rooms
"I am very satisfied with voxya team. Voxya is doing great job for consumers. My complaint was resolved with top priority. Thanks once again voxya."
Asif Belim
Related Complaints
FURLENCO - Incorrectly charging Closed
I have rented a furniture from Furlenco in dec and where the validity was there till **th march. Before the end of rental agreement I had contacted multiple time their customer service who advised me that they will collect the furniture. Due to...
Sep 27, 2023 by M chethan Pai
FURLENCO - No refund for damaged broken product Closed
First : I rented a pre-paid sofa from Furlenco for * months. They delivered a faulty and broken product. I immediately contacted their support and informed them about the issue. Nobody in their logistics team checked the product before dispa...
Feb 08, 2023 by Nitya Amarnath
FURLENCO - Nonworking AC installed and leakage in another AC Open
I ordered * ACs for rent on */**/****. The AC were installed on **/**/**** at my address. One of the AC did not start after installation while other AC leaked water from both indoor and outdoor units. The installation person mentioned that some...
Oct 01, 2024 by Abhinav Yadav
FURLENCO - Sofa broke after Open
Sofa broke after * months of purchase. We have complained to customer care on April **, its been * weeks and no response. We even shared all images as they asked....
May 04, 2024 by Vinay Purushothama
FURLENCO - Damaged furniture received Subscription duration incorrect Open
Renewed subscription which is incorrectly done. Wrong start date applied. Received damaged products and have been constantly trying to get them changed / replaced. No constructive response from Furlenco yet. ...
Dec 28, 2023 by Prateek Sibal