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Agarwal Packers And Movers Ltd - Most of the items Damaged by APML while shifting from Kolkata to Bangalore

Partha Sarathi Sarkar filed complaint against Agarwal Packers And Movers Ltd on Mar 30, 2021

WORST EXPERIENCE FROM AGARWAL PACKERS & MOVERS(APML)

Recently I shifted my household items from Kolkata to Bangalore via APML with consignment number GCSLTK*********.
On **th March **** the items got delivered and we found most of the item damaged due to negligence of the staff.
In Kolkata all ** items loaded into a small Tata Ace truck. I shocked... I requested not to do so, but they were saying Rs. **** will be charged for a single trip, so they will load everything in a single small truck to save cost. I have uploaded the photo of loaded truck as a proof.
From **th March onwards I am calling Mr. Suresh who is in charge of insurance & repair from APML Bangalore. But everyday he is making wrong commitment and wasting my time.
After * days still APML could not repair the items, so I am unable to settle in my home. Also as Puja ghar damaged unable to start our regular Puja.
I never expected this service like this from APML. I could have chosen other movers packers company with less cost and better service.
Uploaded all the photos of damaged items and proofs.
*. Steel Almirah (Original Godrej) - Very badly damaged. Looks like thrown from up.
*. Wooden Puja Ghar - Very badly damaged. Multiple places broken.
*. Microwave & its wooden table - All the Wheels broken.
*. Queen size Steel Bed & Matress - Damaged
*. Wooden Maharaja Sofa (*+*+*) - Damaged in multiple places.
*. ** cartoon for cloth, glass item, steel item - Few items broken.
*. Wooden Shoe Rack
*. Easy chair wooden
APML is collecting complete charge beforehand, so that in case of damage customer will be behind APML. Now I do not have any option apart from request to APML staff and raise my voice in all public social media forum.
I hope this will help to resolve my problem soon.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Agarwal Packers And Movers Ltd

8

Total Complaints

1

Total Resolved

12.50%

Consumer Satisfaction

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