H&M Western (INDIA) Private Limited
- Months Have Past Refund Not Received Open
T. P. Tsering filed this complaint against H&M Western (INDIA) Private Limited on Jul 12, 2021
They delivered the wrong item (*rd April, ****). When I called the delivery man, he informed me that I ought to schedule a return seperately. Immediately on the same day, I scheduled a return. They collected the items from me on *th April, ****). I have the mail from them confirming so. Then despite multiple calls, despicably long call waiting, and rude behaviour with their agent: I received a mail on **th April, informing me that they items have reached the warehouse and the refund is under process. However I received no refund and no communication whatsoever from their side. And all my calls to them enquiring about the status - all in vain - cause they always made excuses. Today they informed me over call - where in I was the one calling them up again - that my return had never been received in the warehouse. And they cannot do anything: it's **th July today, i.e. * months since their big botch up.
This is entirely unprofessional: moreover: their lack of communication and concern was even further aggravated by their misdemeanor and rude behaviour.
THIS IS NOT OKAY!
Are you brand?
Are you Lawyer?
1 Supporters
Resolution Demanded:
Refund / Credit for purchase
H&M Western (INDIA) Private Limited
Resolved
Frustrated? File a Complaint
Weddingz.in
"I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)"
Abhijit Dhote
Related Complaints
H&M Western (INDIA) Private Limited - Order canceled without my consent or notice and no refund Closed
I placed an order on **-nov-**** from H&M app. After waiting for a long time the delivery didn’t came through so decided to tack the order and I found out that H&M canceled that order without any notice and without my consent, also they did n...
Dec 14, 2022 by Raghav kapoor
MYNTRA ...
Dec 06, 2022 by Daksha Gupta
H&M Western (INDIA) Private Limited - Refund not received more than 60 days Closed
I have returned * products on **th July **** and received an email from H&M on **th July **** stating that the return has been received by them. But I haven’t received the refund of the products till date. Order No. ***********. I have als...
Sep 24, 2022 by Prerna Pathak
H&M Western (INDIA) Private Limited - Refund not Processed Closed
My Items were returned on or near ** July ****. But I haven't received refund yet for above returned products. I have been chasing nearly from ** July then * Cases were created by there customer support team. Case *: ********* , Case *: *******...
Jul 31, 2022 by Neha Ruchandani
H&M Western (INDIA) Private Limited - Refund Closed
I made a mistake while updating my account number on the app and when I talked to the customer care they said that they have already initiated the refund on that account number and they can't do anything about it from their side...
Mar 12, 2022 by Catherine
