H&M Western (INDIA) Private Limited
- Months Have Past Refund Not Received Open
T. P. Tsering filed this complaint against H&M Western (INDIA) Private Limited on Jul 12, 2021
They delivered the wrong item (*rd April, ****). When I called the delivery man, he informed me that I ought to schedule a return seperately. Immediately on the same day, I scheduled a return. They collected the items from me on *th April, ****). I have the mail from them confirming so. Then despite multiple calls, despicably long call waiting, and rude behaviour with their agent: I received a mail on **th April, informing me that they items have reached the warehouse and the refund is under process. However I received no refund and no communication whatsoever from their side. And all my calls to them enquiring about the status - all in vain - cause they always made excuses. Today they informed me over call - where in I was the one calling them up again - that my return had never been received in the warehouse. And they cannot do anything: it's **th July today, i.e. * months since their big botch up.
This is entirely unprofessional: moreover: their lack of communication and concern was even further aggravated by their misdemeanor and rude behaviour.
THIS IS NOT OKAY!
Are you brand?
Are you Lawyer?
1 Supporters
Resolution Demanded:
Refund / Credit for purchase
H&M Western (INDIA) Private Limited
Resolved
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