Hathway Broadband Internet
- Money taken but internet connection not given Open
I have been getting continuous SMS messages from Hathway to avail their internet services. On June *th a lady identifying herself as Keerthi called and told me about an attractive package of Rs. *** per month. I fell for it and asked her how to go about it. She gave me my Hathway account number ********** and asked me to visit www.hathway.net and make payment of Rs. *** and inform her. I accordingly paid and sent her the screenshot of the payment details. She said I will get the connection in * hours. When I could get it I called her and she said she will check. A WhatsApp conversation took place between us which I have sent it as evidence. Later I called up a number of times and no one answered my calls. Till date i.e **th of June, nothing has happened. Please help me in this regard.
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An apology letter from company official
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"The company received the Legal notice and called me up to settle. They agreed to refund the amount. I thank Voxya for helping me resolve this issue."
i have been complaining about my internet speed from january **** since than i have constantly complaining about the speed to hathway and each time they promise that it is solved or will be solved in * days. I even filed a grievance on consumer...
Oct 20, 2019 by Aakash Gupta
i am living in indore madhaya pradesh and i am regular custmer of hathway brodband indore .my custmer i.d. is ********** on date **/*/**** i registered reinstallation to hathway custmer care because i am changing my house to ***A slaice *scheem...
Oct 14, 2019 by sanjay sharma
Hii I have called hundred of times to hathway they are giving false promises of solving my issues I have all there executive voice recordings of their false promises....
Sep 23, 2019 by Shubham sharma
I was promised a play box along the installation. I payed Rs. ****..** on **-**-****. My account number is **********. I have not used the broad Band. I raised complaint #********w****** Iam yet to get a resolution. I'm completely not happ...
Aug 20, 2019 by Meenakshi Sundaram
Hathway agent said that we would get * months free on making a payment for one year of service. But now that it’s a year they refuse to go or the promise and the agents number is switched off. Called customer care * times and have been told t...
Jul 30, 2019 by Anthony Silveira