Medlife
- Money not refunded Open
Seema Kumari filed this complaint against Medlife on Dec 15, 2020
I hereby wish to bring it to your notice that I tried to do a booking for LabTests TSH and Prolactin through medlife app. The total amount was Rs. *** and I did the payment by PhonePe mode of payment. This happened on *th Nov **** at around ** PM and the money got deducted from my account whereas It did not reflect in the MedLife account. Neither it shows in the medlife account that the transaction was failed and money will be refunded.
I tried reaching your customer care service. Someone told me to share the screenshot of the payment on WhatsApp No.**********. I tried reaching them several times on Gmail and WhatsApp as well. They replied on Gmail asking for bank account details for a refund since they couldn't refund in the original payment method and thus I shared the details. I haven't received the amount yet. I have proof and a recording of all the phone calls made to them. I haven't received my refund yet from them.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Medlife
Resolved
Frustrated? File a Complaint
Amazon
"Thank you so much Voxya I am fully satisfied. I appreciate your work, it's amazing."
Prince Kumar
Related Complaints
Medlife - Refund not provided Closed
I had ordered a couple of medicines in the *nd week of october and they were returned on **rd October as the i had mistakenly ordered wrong medicines. Medlife collected the medicines on **rd October and till date I have not received a refund ...
Dec 02, 2020 by Venkatsubramanian Lakshmanan
Medlife - Refund of Order no Closed
I had ordered the following products on **th October **** under order no. OR****ODC-***A. *. Calcitas D* Capsules *. Control D Blood Glucose Test Strips *** The same were returned on **th October and the refund has been received for the fi...
Nov 23, 2020 by Jerome Picardo
Medlife - Corona guard hand sanitizer Closed
I am ordering hand sanitizer for medlife and pick date is *of July but in this hand sanitizer use in my hand itching I'm hand and my whole body. So I am complaint medlife customer service then he is saying that sir you should have to raise your...
Nov 05, 2020 by SONAM KUMARI UPADHYAY
Medlife - Refund not initiated Closed
It's been almost a month I haven't got the refund and They still want me to bear with them for some more time. Below are issues being faced with medlife these days: *. Wrong medicine delivered *. Qty modified *. Order being cancelled aft...
Oct 21, 2020 by Shravya
Medlife - Unnecessary unlimited calling and harassing Closed
The employees are calling unnecessarily ** or more times in a day just to harass and mocking. Moreover they r giving blank calls or sometimes not even speaking a word and holding a call for ** mins. Kindly check this inappropriate behaviour or ...
Oct 04, 2020 by Archana Kadhao
