Medlife
- Money not refunded Open
Seema Kumari filed this complaint against Medlife on Dec 15, 2020
I hereby wish to bring it to your notice that I tried to do a booking for LabTests TSH and Prolactin through medlife app. The total amount was Rs. *** and I did the payment by PhonePe mode of payment. This happened on *th Nov **** at around ** PM and the money got deducted from my account whereas It did not reflect in the MedLife account. Neither it shows in the medlife account that the transaction was failed and money will be refunded.
I tried reaching your customer care service. Someone told me to share the screenshot of the payment on WhatsApp No.**********. I tried reaching them several times on Gmail and WhatsApp as well. They replied on Gmail asking for bank account details for a refund since they couldn't refund in the original payment method and thus I shared the details. I haven't received the amount yet. I have proof and a recording of all the phone calls made to them. I haven't received my refund yet from them.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Medlife
Resolved
Frustrated? File a Complaint
PayTM
"Thanks Voxya team, because of your support I was able to reach concern persons to resolve my disputed case with multiple stakeholders."
Kushal Prahladbhai Prajapati
Related Complaints
Medlife - Refund not progress Closed
Plz issue my refund Medlife refund nhi kaarhi h * month hogyaa.....
Mar 12, 2021 by Avinash goyal
Medlife - Disturb by so many calls Closed
After taking my end request they are calling continuously...
Mar 04, 2021 by Jai Talda
Medlife - Unwanted text messages Closed
I have made a complain to the company that don't send me Text messages. But they are not resolving the same. They send me promotional messages daily which is very frustrating. ...
Feb 18, 2021 by Mukul Verma
Medlife - MONEY NOT REFUND Closed
This Is Raju Patra , my ORDER ID:OR****-BRA-***A, I have return my medicines near about ** days ago, but still I did'nt get my money back. My bank Details are, Bank Name: INDUSIND BANK ACCOUNT HOLDER: RAJU PATRA ACCOUNT NO.: ************ ...
Jan 20, 2021 by RAJU PATRA
Medlife - Refund not provided Closed
I had ordered a couple of medicines in the *nd week of october and they were returned on **rd October as the i had mistakenly ordered wrong medicines. Medlife collected the medicines on **rd October and till date I have not received a refund ...
Dec 02, 2020 by Venkatsubramanian Lakshmanan
