Hathway Broadband Internet
- Money has been taken but service not provided Closed
I requested for new Hathway connection on January *th and the executive came took the money on **th January and on January **th they came and installed router and modem but didn't give connection to the internet port , after that next day I got call from activation team then they found there is no signal to my router even my router was installed then they said they will send technician to fix on Jan **th **** but he never showed up till now (**th January)
Every time I call customer care they give random excuses and ask **hrs time and even today they asked for **hrs and disconnected the call on my face
If I ask refund they deny it and if I request for my problem to get resolved they extend deadline indefinitely
And the executive assigned to my area called me on jan**th and promised to resolve by end of that day, now he doesn't answer my calls because he has no more excuses left
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
Replace / Fix problem
"Its wonderful to have Voxya for resolving complaints for unsatisfactory services provided by the companies. My complaint has been resolved. Thank you so much!"
Hathway sent me a legal notice saying they will take action against me for not returning their modem. I had surrendered the service a year back. In this past year, I have had at least two telephonic conversations wherein I have requested them t...
Mar 19, 2020 by Ananya Chatterjee
I am using Hathway Broadband service. I had opted for the yearly package, of which i had paid ***** (aprox) advance amount for ** months package. Since * months, the service has been pathetic , and i am being harassed. Just once in these * ...
Feb 17, 2020 by Gagan Chopra
I have been experiencing NO CONNECTION issues since last * months. I have been raising requests with them almost every week and month. These guys close the ticket without any solutuon? The earlier request I raised today few minutes ago was clo...
Jan 24, 2020 by Rafi Khan
I have disconnected my Hathway broadband in Bangalore and shifted to Hyderabad. Even * months later, I'm still getting innumerable calls every single day to renew my account, to take a new connection. I'm fed up and cannot take it anymore....
Jan 17, 2020 by Suraj Valluri
It's been * days, I have paid money for the new hathway connection, the installation is done but they have not activated the connection. I am not getting any help from support, no response from Nodal office, The sales guy and installation guy ...
Dec 14, 2019 by Manmeet