Hathway Broadband Internet
- Money has been taken but service not provided Closed
Kavyanth reddy filed this complaint against Hathway Broadband Internet on Jan 16, 2020
I requested for new Hathway connection on January *th and the executive came took the money on **th January and on January **th they came and installed router and modem but didn't give connection to the internet port , after that next day I got call from activation team then they found there is no signal to my router even my router was installed then they said they will send technician to fix on Jan **th **** but he never showed up till now (**th January)
Every time I call customer care they give random excuses and ask **hrs time and even today they asked for **hrs and disconnected the call on my face
If I ask refund they deny it and if I request for my problem to get resolved they extend deadline indefinitely
And the executive assigned to my area called me on jan**th and promised to resolve by end of that day, now he doesn't answer my calls because he has no more excuses left
Are you brand?
Are you Lawyer?
1 Supporters
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Hathway Broadband Internet
Resolved
Frustrated? File a Complaint
MamaEarth
"My refund has been credited to my account. Thanks to Voxya and Mamaearth."
Takhellambam M
Related Complaints
Hathway Broadband Internet - Call Harassment Closed
Every day I am getting repeated calls from Hathway even after surrendering the modem. I have sent a mail to stop my account and yet I am getting around ** calls a day from these idiotic ###. I have scolded many people over the phone, but it's o...
Feb 23, 2023 by Prakash Bharti
Hathway Broadband Internet - Sold broadband telling lies Closed
Hathway people called me and told that they are giving free modem and asked to pay *** rs refundable amount. But during installation they said *** rs is refundable only after three years. I asked to cancel the connection and they are yet to do ...
Dec 25, 2022 by venkat
Hathway Broadband Internet - I am getting regular calls Closed
I work in a night shift i do sleep in a morning i have also disconnected the hathway connection but every day i get ** to ** calls from hathway asking me to recharge the brodband i have requested every single time to put my number in to dnd but...
May 20, 2022 by madhu mohan
Hathway Broadband Internet - Incorrect unfair legal email from Hathway Closed
Hathway sent me a legal notice saying they will take action against me for not returning their modem. I had surrendered the service a year back. In this past year, I have had at least two telephonic conversations wherein I have requested them t...
Mar 19, 2020 by Ananya Chatterjee
I am using Hathway Broadband service. I had opted for the yearly package, of which i had paid ***** (aprox) advance amount for ** months package. Since * months, the service has been pathetic , and i am being harassed. Just once in these * ...
Feb 17, 2020 by Gagan Chopra
