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Xiaomi Mi - Money deducted for gold but the balance was not updated nor the customer service responsded for the

Shivam kumar filed complaint against Xiaomi Mi on Oct 7, 2020

I bought mi digital gold during the lockdown period, on **of april, ****.
The customer service was not reachable at that time so it took so long to get in touch, kindly check the date of payment with time as the bank has already declared that the transaction was successful but the gold balance didn't get updated nor the money was refunded.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Xiaomi Mi

8

Total Complaints

4

Total Resolved

50.00%

Consumer Satisfaction

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