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Yatra Online Private Limited

 - Money deducted but no booking made unsuccessful booking Closed

Arpit Jaiswal filed this complaint against Yatra Online Private Limited on Nov 24, 2021

I was trying to book a flight from Vishakapatnam to Kolkata for which I was almost at the end step of making payment for making the booking. I entered my card details and the OTP, the payment page was showing loading/redirecting. After sometime it showed webpage not available and I got an email from my bank stating that the money has been deducted. I checked in My trips/bookings but the booking was not made and yet money was deducted from my card.
I tried to use their chat support option but it's showing typing from the executive/bot from a very long time and no resolution is provided yet.

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Resolution Demanded:
Refund / Credit for purchase

Yatra Online Private Limited

5 Total Complaints
3 Total
Resolved
60.00% Consumer Satisfaction

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Related Complaints

Yatra Online Private Limited - Money deduced but not received ticket confirmation neither getting refund Closed

I was booking flight from Mumbai to Bhuvneshwar and Bhuvneshwar to Mumbai but amount has been deduced and but received ticket confirmation . Also not getting refund back my amount.. Upi reference is ************...

Jan 17, 2023 by Roshan kumar

Yatra Online Private Limited - Refund amount out of air ticket cancellation not credited to bank account Closed

Air ticket booking date: ** Jan., **** Cancellation date: ** Feb., **** Date of (proposed) travel: ** Feb., **** PNR no.: Z*B*N Carrier: Air India Yatra reference no.: ************ Price of air ticket: Rs. *,*** Was entitled a refund of ...

Feb 20, 2020 by Avishek Chandra

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