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Yatra Online Private Limited - Refund amount out of air ticket cancellation not credited to bank account

Avishek Chandra filed complaint against Yatra Online Private Limited on Feb 20, 2020

Air ticket booking date: ** Jan., ****
Cancellation date: ** Feb., ****
Date of (proposed) travel: ** Feb., ****
PNR no.: Z*B*N
Carrier: Air India
Yatra reference no.: ************
Price of air ticket: Rs. *,***
Was entitled a refund of Rs. *** initially, but was later denied. I also have an e-mail where it's clearly mentioned that I'm entitled to the refund. I made a complaint with their support team as well.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Yatra Online Private Limited

5

Total Complaints

3

Total Resolved

60.00%

Consumer Satisfaction

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