Flipkart India Private Limited - Mobile already activated with other contact which i never used

Hi Team,

I am Shaik Babji From Bangalore, I have purchased Samsung Galaxy S**Lite Smart phone in Feb *th **** From Flipkart.

Today when is Checked in Samsung shop there is a option Offers for you, when I clicked on it, it is asking me to Check whether my device will Eligible to offers or not,

When I clicked on check Eligibility- It asked me to enter the IMEI number, when I enter the IMEI number a otp has been sent to the Number which I never user on my Mobile phone to activate.

When I call to Samsung they told it is the phone number with which your phone is activated. I told them I am using only two mobile numbers from past * years, then they asked me to send a email to Samsung.

 

@Flipkart @samsung why it is showing wrong mobile number which I didn’t used to activate my mobile.

If it is showing correct mobile number then I got second hand mobile.

I want this to be fixed.

I want this phone to be replaced with a New one, Because it is already activated with other contact number I never used.

 

This is really disgusting act , if we trust on online shopping and purchase a product which cost thousands of rupees and ur sellers cheating us by selling old used mobile phone.

 

Please check the attachments for other details.

My contact – ********** is Registered and it is the only number I am using.

I have activated my mobile number with ********** and it should show the correct number.

Flipkart Order Number: OD******************

Invoice Date: *th Feb -****

Price ; *****.**